Case Study On Hospitality Industry

convention attendees, revenue is also generated by conventioneers utilizing other hotel services like restaurants and drugstores. Additional revenue for the various hotel services is also created by spouses that often accompanying convention delegates (Weber, 2001). Also, Hu (1994) proved that meeting guests tend to spend more on food and beverages and meeting space rental than do other guests. Finally, conventions and meetings are excellent prospects for repeat business (Weber, 2001). The repeated use of a hotel chain for an event can depend on the satisfaction of convention attendees.

Originally believed that sustainability or environmental protection was the responsibility of developed countries is no longer true. The developing countries have equal stake and probably more than the developed countries as it becomes extremely critical for them to use their resources carefully. Now that we have established through various industry cases of how sustainability can be profitable, let us look at steps an organization can take to internally promote sustainability 1. Incentivize Sustainability: If the organization wants its managers to think about the triple bottom line, incentivizing them helps achieve sustainability targets. 2.

Alternatives and Evaluation ________________________________________ A. Selection criteria The triple bottom lines may serve as the foundation for green business, allowing firms like Patagonia to evaluate its business strategies in a more comprehensive manner, to take more stakeholders into account and can potentially contribute its sustainability. It also align with Patagonia’s business objectives including the followings: TBL Objectives of Patagonia Planet Reduce environmental harm Profits Achieve 10% sales growth People Educate the public B. Alternatives 1. Product Recycle Initiative with refined scope One of the possible solutions to the above issues is to continue with the Product Lifecycle Initiative, but with a refined scope.

Marriott International vs. Airbnb Although Marriott International has a competitive advantage of being the largest hotel company in the world, experiencing years of remarkable growth with the acquisition of Starwood Hotels, and ranking at number 163 on this year’s Fortune 500, it operates in a highly competitive market. The recent success of Airbnb, for example, has had major effects on the hotel industry as it has quickly become a threat. Airbnb, founded in 2008, is an online hospitality service that provides short-term lodging and unique travel accommodations around the world with more than 3,000,000 lodging listings in 65,000 cities and 191 countries. Having a value of over $10 billion, Airbnb “exceeds that of well-established global hotel chains like Hyatt” (Hospitality Net). This proves that this online service is significantly surpassing these stable hotel chains that have been competing in the industry for over 60 years.

Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.To be sucessful in this industry we need a lot of and loyal customers.

Overview Hospitality means kindness to everyone, and make an environment of home away from home. It is the pure relation between the guest and host. The field work include the management of hotels, restaurants & other tourist attractions comprising of the hospitality industry facets of hospitality management includes – TOURISM MANAGEMENT, HOTEL MANAGEMENT, EVENT MANAGEMENT, RESORT MANAGEMENT, etc.. Introduction Evolved to be the fastest growing sector, today. It is a multi-billion dollar enterprise. Provide a huge network of business also increases employability.

First, inns were developed, followed by them hotels were introduced and now in the modern world, motels were also advanced. In today’s world, hotels have different categories such as resort hotels, budget hotels, luxury hotels and so on. Due to hotels, food was incorporated in this industry. Distinctive type of food services were familiarized like fine dining restaurants, casual dining restaurants and further more. Food has become a major part of this industry.

Once hotels meet expectations the more guests will check in and more tourists will come to the city that can open up more tourism-related employment opportunities.  Local Government Unit (LGU) This study will greatly help the LGU in improving the services in both tourism and hotel sector. Through this study, hotel sector will be able to collaborate with other stakeholders and can provide a high standard hotel accommodation in the city with very satisfying hotel experience.  Future Researchers Future researchers might use this study for their future endeavours in implementing a possible improvement in the service quality offered by hotels. Scope and Limitation The study will measure the service quality of Royce Hotel exclusively.