Case Study Pizza Hut

a) Describe the decision making-process

The decision making process begins with the identification of our problem or more especially, a discrepancy between an existing and a desired state of affair. Take the case of Pizza Hut Company where the managers have found they have a problem, lack of customers because the price is too expensive for the community and cannot force people to buy their products. Thus pizza hut needs to keep inventing. Once managers have identified problems that need attention, decision criteria that will be important in solving this problem must be identified. Based on the case, the company's sales manager pizza hut should assess the relevant factors in its decision, which may include criteria like price, flavor, shape,

Pizza Hut wants to change this image and introduced the concept of full restaurant dinner in service to "eat satisfied with the price of passes (not cheap). Pizza Hut is trying to attract consumers, introduce and grab market share and segmentation of fast food, it created" Sensation Package Delight". Pizza Hut is trying to upgrade the program with extra cheese pizza the size of the edge to all personal/small.

Once the alternative has been identified, the decision maker must critically analyze each step. Each alternative is evaluated by appraising it against the criteria. The strength and weakness of each alternative become evident as they’re compared with the criteria and weights establish in step 2 and 3. The manager will use a scale of 1-10, some votes can be achieved in a way that somewhat objectively. Based on the case, Pizza Hut has weakness in terms of price and power on diversity of the recipe that have good taste and

Pizza company's efforts to make changes in the organization is in term of activity, the key to success of Pizza Hut can penetrate the international market is the result of the hard work that constituted four working culture that values integrity, excellence , business development and profitability. In building his business to Pizza Hut has a worldwide long-term commitment in developing its business , as always adapt to the development trend, technological innovation and is always oriented to the market , as well as doing regular research to monitor the development of the business both in terms of brand image and customer experience monitoring, as well as develop deep cultural and sturdy which every employee can develop a mindset oriented to the customer and sales, provide a highly competitive differentiation brand, establish a smooth relationship with employees and customers, maintaining the consistency of the results that have been achieved, which in turn will create a brand favored by consumer in the