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Case Study: The Good Guys

402 Words2 Pages

The Good Guys store is a business that sells all household electrical appliance and each division is managed by a manager for each division of a set electronics it be technology, kitchen appliance or living appliance. The Good Guys is one of Australia’s largest electrical appliance retailers, currently operating 100 stores across metropolitan and regional Australia and online and have thousands if not millions of managers controlling the activities of each department. The Good Guys has won multiple customer service awards, and more recently, the 2015 NORA Multichannel Retailer of the Year, this is due to their competiveness and cheaper prices for their various products and good management skills. The Good Guys have a decentralised organisation

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