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Essay On Causes Of Miscommunication

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a) Communication has always been the main reason for the success of any organization. Infact communication becomes more of a lifeline to run a successful organization. Breakdown of communication internally or externally impacts the overall performance of the organization. Though communication seems very easy and simple however there a certain causes which lead to miscommunication at organization level. Following are the causes-

i. One of the most common cause of miscommunication is perception of employees working in organization. During the communication everyone tends to perceive the message based on their characteristics, experience or a requirement. Everyone tends to look into their own personal thoughts and interest and expectations that has a tendency to effect communication. People do have different viewpoints and opinions to share and in a group discussion that tends to lead to miscommunication. ii. When a message is received by the person and is encoded and decoded, it effects one’s emotional state of mind. It may trigger a different meaning if someone is in calm state against someone being in aggressive state of mind. The worst is being angry it tends to lead to miscommunication. Sometimes employee’s emotional state of mind is afraid of communicating with …show more content…

Another cause of miscommunication is when the sender manipulates the message in filters it in such a way that the receiver only receives what he/she wanted to receive in the message. Often this happens in organization where the subordinate shares a message which may be intentionally filtered for his superior to get the message that he/she wanted to hear. This also leads to the top management not to get clear message of the ground realty. This kind of miscommunication generally happens when someone wants to benefit the maximum for his/her personal interest or benefit. The filtering process in communication is one of the most occurring problem in various organizations leading to

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