The field of hospitality has been exposed to students both on the secondary and tertiary level to get them ready for the industry. The industry is said to be mostly time consuming and of a high customer service and interaction base being the reason why persons tend to shy away from it. It is also said that it can be low paying and menial and doesn?t cater for a persons? quality of life which is false. ?The industry needs individuals who are willing and ready to expand and change with it?.
Temporary staff in hospitality industry includes students, housewives and migrant employees too. Many organizations in UK help the students to find temporary work in hospitality industry during summer vacations in the UK (Rook, 2011). Many young employees
Since, business operating in hospitality industry is mainly service oriented which is the crucial aspect that creates market value of the firms. However, the sales from the inventory and other aspects are not denoted with the costs of goods but rather depreciation expenses. The nature of operation affects the expenses and revenue generating streams of the company due to which there are different ratios than that of other financial ratio. However, even the ratios used in the hospitality industry are difficult to understand because of its cost control methods and purchasing procedures that impact the revenues, forecasting and other scheduling (Johathan, 2005). Therefore, the services and products offered by a firm in a hospitality industry are different due to which they are more likely to fall in different segment of hospitality industry depending on the revenue streams of the companies.
So from the entails of design akin to decorations, shapes, sizes and styles, all points that may impact ‘soft’ causes comparable to a building’s atmosphere, comfort, image and style. So as an interior designer I like most the hospitality sector because in Sri Lankan residencial sector people more concern about their believes and myths on furnishings, colours etc. But the hospitality sector is wholly special from it. In hospitality sector the surrounding can be a primary enchantment factor for many shoppers. It has more freedom for a designer to isolate with human emotions and create wow factors to the users of the environment.because in hospitality sector has no more limits to frame the ideas of a designer.
Hospitality is the business of helping people to feel comfortable, relax and enjoy. Giving good services, meals or cocktail, gives customers their possible best experience. The hospitality sector or industry is focused on customer’s satisfaction; it’s built for leisure. The hospitality industry is made up of thousands of interesting organizations, including hotels, restaurants, food service management, fast food, pubs, bars and night clubs. Exceptional services are usually very essential and important for this industry because customer satisfaction usually leads to customer loyalty which helps to ensure the success of a company in the hospitality industry.
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
Cooper and Hall (2008) highlight the fact that while these services might be considered intangible, especially when compared to the marketing of goods and products. However, the hospitality services rely on a very sophisticated set of infrastructure, manpower and physical resources with a significant impact on the places in which the services are provided. “What is being purchased by the tourist is the experiences provided by this infrastructure and set of resources, and not the infrastructure itself”. Because hospitality and “tourism is an experience-based product it means that in order to be able to understand tourism phenomenon we need to be able to understand both its consumption and
The Hospitality industry is defined as "hosts offering services to guests", which includes reception, entertainment, and other services for travelers and tourists. Hospitality is a long running folklore in India. India holds a special place in the international world of hospitality. In the highly competitive hotel industry, where products and services have reached “commodity “status, hoteliers are required to find ways to set their products and services apart from other. Every time the consumer takes the direct path to hotel, marketers save on marketing and sales spend required to capture new customers and induce them to select their services over competition.
This growth also means that the amount of staff required in hotels will also need to increase in order to keep up with the increasing demand. Therefore, the amount of jobs that the hotel industry will provide will grow in size, providing more opportunities for internal promotions. Scope The scope of the hotel industry can refer to the different job roles that are available within the hotel industry as there is not one niche route that can be followed. A person can become a receptionist and is responsible for checking in/out guests as well as being the central point of the hotel that is needed to co-ordinate all other departments. There is also the finance team that makes sure all stock is order on time and crucially within budget.
“The hotels, catering and tourism sector is one of the fastest growing sectors of the global economy. It is also among the top-job creating sectors because of its labour intensive nature and the significant multiplier effect on employment in other related sectors. The field of hospitality has been exposed to students both on the secondary and tertiary level to get them ready for the industry. Quality of life is a wide statement which can be compared to a big tree and its branches would be its characteristics such as; working conditions, Demands and responsibilities, Gender, Happiness, Health and many others. E.C.C students in the hospitality programme will have vast impacts on their quality of life now understanding the term and also the Hospitality Industry.