Models Of Change Management

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Research paper on models of change management

1

Research paper on models of change management

Shireesha Muthaluru

Under the guidance of Prof. Antala atul

Course Period:-01/13/2015 to 02/24/2015

Submission Date: 02/03/2015

Wilmington University

Research paper on models of change management

2

Abstract

The research paper presents importance of models change in change management and an

alternative way of thinking about technological change in organizations. The Information

technology is the process of planning, developing, implementing or managing computer or

electronic based applications. Particularly, computer hardware and software applications which

are helpful in
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The Information

technology is the process of planning, developing, implementing or managing computer or

electronic based applications. Particularly, computer hardware and software applications which

are helpful in storing, converting, protect and securely retrieve information. Since, it becomes

unprecedented rate of development in technology during the last two decades. New technology

inventions created a lot more opportunities to the IT companies efficient in solving complex

problems and using collected information for future referral. On the contrast, current change

models plays crucial role in implementing change in an organization. Indeed, current change

models having certain limitation on implementing changes and current models only helpful when

the change known and outcomes are expected. But change is an inevitable process we cont

suspect when will new problems arises and all technology related changes need an alternative

model for implementing change. So, in this paper I am going to explain process of
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An Improvisational Model for Managing Change:

The Orlikowski and Hofman's alternative model recognizes three types of change.

Anticipated changes occur as intended. Emergent changes arise during the process. And

opportunity-based changes are introduced during the process in response to an opportunity,

event, or breakdown. The improvisational model plays a key role during the sudden changes that

are happened in an organization. This model aids in managing the plan during the risks

associated with the interruption in the flow of the management. For instance, in every customer

service departments this improvisational method is used to resolve customer’s technological

problems. Like laptop and mobile net work companies resolving hard ware and soft ware related

problems through the telephone conversation. This type of customer’s complaints they take into

challenge and they try to manage and solve the problems as situational basis.

Similarly, In a customer service department at Zeta, a large U.S. software company, a

evidence based case study where the management has implemented improvisational model
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