IMPACT OF MOBILE COMMERCE
1. Introduction
E-Commerce has changed the Global business environment at a rapid phase and greatly influenced the traditional marketplaces. Business people are in a situation that the technology is the only means to improve their business and most of them have entered into e-Commerce. They thought that, this is the right platform and continuously looking for the advancements in the technology to make their business more productive. M-Commerce is one such type technological advancement. This report includes definition and overview of m-Commerce, characteristics and issues related to m-Commerce.
2. Overview of m-Commerce
M-Commerce is also called as wireless commerce or nomadic commerce. About 60% of the world’s population are using mobile devices like laptops, tablets, mobile phones and there is an increasing demand for mobile devices. Among them nearly 70% of them are using internet on their devices. As the world is stepping towards mobile computing, firms moulded this as their business strategy and innovatively introduced m-Commerce which can attract the customers and make more profits. It is also creating great opportunities for the mobile devices and the service providers.
Definition:
M-Commerce is the capability of conducting the business or commercial activities over the mobile communication networks or some hand held devices which have access to internet. People are more interested in m-Commerce for its ease of usage and portability.
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3. Identify
Those three are; Hiring (how to hire suitable people),
I’m a very open-minded, patient and, caring person, but I might not be this person today if it wasn’t for music, acting, and band. These are the perfect three that define me, and who I am today. The rule of three is the principle where everything in threes is perfect. They are books and slogans on the matter; “The Three little Pigs”, and The Three Musketeers. They all fit together in some way and have one common goal.
Causes According to Amin & Noor (2013), the E-consumers generally refer to the purchaser of goods and services over electronic systems such as Internet and other computer networks. This new group of consumers is increasing in number over the years as on-line shopping become a trend and manifestation of modern life style. Based from the Paynter & Lim (2001), E-commerce would provide consumers with benefits such as interactive communications, fast delivery, and more customization that would only be available for consumers through online shopping. Product information in the Internet is more compact and it ranges from various sites.
Since the beginning of the 1990’s, e-commerce has radically changed consumer behaviour by introducing new retail channels (Ngai and Gunasekaran, 2007). Serious attempts to trade online started to emerge in the mid-1990s wheninnovative, technically savvy companies responded to the opportunities and challenges posed by the internet, to develop sophisticated web sites to serve customers, in their homes (Rayport and Sviokla, 1994). The present retail environment is characterised by new, store and non- store, retailing formats, a wide range of new products, use of new information and communication technologies and consequently, the changing customer needs. Moreover, the dynamic lifestyle conditions of consumers has resulted a change in their personal environment that contributes to a profound change in customer behaviour (Schröder and Zaharia, 2008). Retailing in the 21st century means doing business with customers on their terms (Mathwicket al., 2002).
Online shopping has nowadays become a widely spread way of shopping among people on different continents and in different countries. Its popularity is constantly on the rise considering the spread of Internet technologies and the increasing share of online shops in the retailing business. Online shopping activities are gaining wide spread as far as they tend to provide the consumers with numerous benefits and increase the convenience of buying without leaving the house. The popularity of online shopping grows due to a range of reasons, including its convenience as well as time- and money-saving potential.
1.0) Introduction 1.1) Background During the past decades, the retailing industry has gone through many important changes. Saturated markets, fierce competition, and the turbulent macro-economic environment have condemned retailers to reconsider their retail strategy. Actually there are four factors which have constantly been reshaping the world of business – technological advances such as the internet, the loss of geographic advantage resulting from globalization, the shake-up of the traditional industries as a result of de-regulation and the rising power of the modern and complex consumer. However one of the most important factors remains the evolution of the Internet.