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Characteristic Of Mediation Process

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Question (a)
Mediation
In a mediation procedure, a neutral intermediary, the mediator, helps the parties to reach a mutually satisfactory settlement of their disputes. Any settlement reached is recorded in an enforceable contract. Mediation is a non-binding procedure controlled by the parties, meaning a party to mediation cannot be forced to accept an outcome that he does not like.
Characteristics of Mediation process
It involves two or more parties in dispute over one or more contractual issues. In mediation the parties cannot be compelled to disclose information that they prefer to keep confidential. It is considered to be non-coercive, in that the mediator does not decide for the parties, but rather encourages them to agree to a settlement. …show more content…

It is a voluntary, confidential and interest based process . The parties seek to reach an amicable dispute settlement with the assistance of the conciliator, who acts as a neutral third party.
Characteristics
Conciliation is mostly used in civil family matter in order to reconcile the parties involved. Parties in conciliation are often on need of restoring or repairing a relationship, either personal or business. Due to the informal and flexible nature of conciliation proceedings, they can be conducted in a time and cost efficient manner. The parties usually agree on confidentiality. Thus disputes can be settled discretely and business secrets will remain confidential.
Arbitration
This is a system whereby the parties make presentations to a mutually agreed neutral party and commit themselves to abide by that person’s decision, recognizing it as final and binding. An arbitrator may be called upon to resolve disputes over a range of issues that affect both employer and employee in a work environment . In arbitration a dispute is resolved by an impartial adjudicator, whose decision, the parties to dispute have agreed or legislation has decreed, will be final and

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