Cold Stone Creamery has existed for many years, and the Green Bay franchise has existed for almost 20 years. Previous owner, Linda Kane, did a splendid job managing the company, but it became too much for her. Which is where Hassan comes in. He purchased the company in 2015 and has changed the operations to make it more profitable and creating tactics that effectively measure company performance and ensure that it continues for many more years. As a current employee at Cold Stone Creamery, the author is able to attest to the accuracy of Hassan’s responses and to elaborate on them, but also to evaluate his management style and business expertise.
My primary research and interview with the manager portray the stores’ customer service as mainly ‘good’ or ‘okay’ which conveys that Seelans superstores’ customer service also contributes to its repeat purchase. In my questionnaire the question which was given was “what is your opinion on the stores’ customer service?” and below respondents were given the choices of good, okay, bad and needs improvement. A large majority, precisely 63% of customers responded well however 1% answered needs improvement, I strongly believe if the store improves its customer service it will generate more repeat purchases. When doing the interview with the manager and a staff I asked the query, “what do you think of your stores’ customer service and how would you improve it?” to which the manager responded, “I think we provide great customer service, we do deliveries door to door within Newham and if customers need help carrying their bags we have trained staff to carry the bags and escort the customer out to their car.” Not many superstores train staff in this manner giving an edge to Seelans superstores when it comes to customer service as unique. One way in which the store can improve its customer service is by issuing loyalty cards to frequent customers, and an online store to have an efficient door to door delivery service and also providing this service as well as Newham to other places in East London, an app may also be useful to help with this
Topic The purpose of this paper is provide the reader with information on the Citizens United v. FEC case in order to further educate said person on how this decision has impacted human resource departments throughout the business world. The outcome of the case has been touted as an instant landmark for businesses in the U.S. as it delved into important topics ranging from a person’s First Amendment right to free speech to whether corporate interests are crowding out legitimate individual influences. This is a relevant topic in today’s society as ethical v. economic decisions are now being viewed as corresponding responsibilities for corporations to maintain. The parties and laws involved The following is an analysis of the Citizens United
Target Corporation is one of the famous retail stores in the United States which is founded by George Dayton in 1902. Walmart is the main competitor to Target because these companies have similarities such as goods, services, business form, and customers. To compare Target to Walmart is logical because people can determine and analyze advantages and disadvantages in annual financial statement between Target and Walmart. Target and Walmart have different data on investment activities which are important to their companies. Investment activities are, uses necessary resources for operating of their companies which include computers, delivery trucks, furniture, buildings.
JLL Case Challenge 2 : Address gaps in recent openings, paying close attention to where your company measures in terms of diversity and inclusion initiatives and steps you can take to stay competitive in hiring to promote a more diverse workforce. Diversity is an essential component in any organization because, people from different backgrounds and skills sets give different perspectives and innovative ideas which play a vital role in achieving its business goals. 1) At JLL (an equal opportunity employer) we consider people as valuable assets and we take pride in a culture that is inclusive of all backgrounds and experiences. 2) Currently we have 60,000 employees over 800 locations across the globe coming from different cultures, backgrounds,
PESTLE analysis : Is a shortcut of six words which is political , Economic , Social , Technological , Legal and Environmental .Usually this concept used in marketing .Also it used as a tool by organization to track the environment they are operating in or are planning to new project or service .Moreover it used to assess the four external factors with regard to the situation of the organization's business ,and how it will effect in the business over long term. Political factors: This factor looks at how government regulations and legal issues affect a business's chance to be profitable and successful. Alphabet Games has to aware of these external changes to make necessary changes. Economic factors: Are firmly identified with social ones. The economy experiences a progression of variances connected with general impacts and droops in economic activity.
These insight can be gathered from consumer surveys, both qualitative and quantitative in nature, which can help the company to gather data on the strength and weakness of the brand and product attributes that are associated with frequency of purchase and usage of the product. Moreover these consumer insights help companies optimize their marketing budget, where in case of Pillsbury same advertising that was shown in
Porter. This analysis is used to measure the level of competition of the company in same industry. Abundant of economic studies stated that different industries can survive at different profitability level, the difference is explained by industry structure ("Porter 's Five Forces," n.d.). In other words, this model identifies industry structure based on the varied profit margins between industries, to help the company determines corporate strategy ("Industry Analysis | Porter’s Five Forces | Competition," 2014). The objective in this analysis is to help managers determine profitability and attractiveness of an industry (Investopedia, n.d.).
When that resource, time, is being used to focus on gender verses productivity the company as a whole suffers. By achieving gender equality in the workplace, companies should start to see a significant amount of financial progression. According to the Workplace Gender Equality Agency, “It can also improve national productivity and economic growth” (WGEA). This statistic can make for a great motivator in the business world. Not only can removing the gender factor reduce the number of barriers associated with females, but it can show that a company is willing to give every employee an equal chance which can lead to attracting newer potential experienced employees of both genders.
Introduction Job analyses and job descriptions are used by the Human resource consultants and experts as an elementary unit for many functions of human resource department that includes recruiting and employing, evaluating performance and ranges of salary (Levine et al 1988). As according to Brannick et al (2007), job analyses is an important factor in business that ensures the correct hiring of desired individuals for various jobs. Job analyses protect ensures protection of companies against claims (Veres et al1987), and it help businesses to adequately reward their staffs (Smith et al 1990). According to Fleishman & Mumford (1991), accuracy of Job analyses affect many of the HR functions, So, it is essential to make sure that job analyses is performed properly and in detail. A job analysis implies collecting information on the approaches to evaluate performance, worker-oriented behaviors, job-oriented conducts, and workers behaviors during working with materials, machines, and equipment, job environment and worker’s requirements (Harvey, 1991).
Our business does this by creating a SWOT Analysis. This way we are able to analyze the business’ strengths, weaknesses, opportunities, and threats. We next look at the operations, the financials and marketing plan to see where the company is exceling and where they are struggling. We provide
Thousands of business owners world wide would love to know how to change employess midsets into in leaving the place clean and meeting sales goals. As business owners , there 's alot of bad advice out about ways to handle a better store along with maintaining it to be clean. But, if you want to succeed in The Royal Clothing Industry if is important to find strategies that are proven by research. Fortunately, psychology provides a good place to start . In the articles " The Craving Brain " by Charles Duhigg and " The Effort Effect " Marina Krakovsky , describes work of psychologist Carol Dweck offers clinically supported advice .
Analysing the data: - Identifying patterns and trends Problems relating to marketing: - These incorporate what cost to change, how best to publicize the products and administrations, where to offer them from etc. Types of research: - There are two types of research that businesses’ use to gather the right information for the company the first research is called primary research and the second method is secondary research. Primary Research: - Experiments, investigations, or tests carried out to acquire data first-hand, rather than being gathered from published sources. Secondary Research: - Research based on secondary data. This will mean that the business will hire out an agency to carry out the research to then be given to the business Secondary Data: - Primary data that was collected by someone else or for a purpose other than the current one.