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Chick Fil A Essay

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Autumn Looney MGMT 416 14 February 2023 Assignment 1: Chick-fil-A’s Strategic Training Essay Chick-fil-A was founded in 1946 by S. Truett Cathy and his brother Ben in Atlanta, Georgia. Chick-fil-A was originally named The Dwarf Grill and later The Dwarf House until finally renaming to Chick-fil-A in 1967. Today, the CEO of Chick-fil-A is S. Truett Cathy’s grandson, Andrew Truett Cathy. Chick-fil-A is a fast-food chain with over 140,000 team members across the United States. Chick-fil-A is part of the competitive fast-food industry focusing on efficiency and customer experience. Their target market is largely focused on middle and upper-middle class. Chick-fil-A’s prices are not the cheapest, but they make up for the price increase by their customer experience. Some of Chick-fil-A’s competitors include McDonald’s, KFC, Raising Cane’s, and Wendy’s. (BModel) *NOTE* - I am leaning towards Internal Growth Strategy so this paragraph will be longer once I decide! Chick-fil-A’s business strategy is a concentration strategy. Chick-fil-A is well known for their limited or “small-size” menu instead of a broad range of menu items from competitors such as McDonald’s and Wendy’s. To further pursue their concentration strategy, Chick-fil-A’s strategic objectives include innovating production and service delivery …show more content…

After completion of the Bootcamp, the individuals are either placed as an interim manager or a grand opening supervisor. The interim manager captures and shares knowledge at different locations to make operations run smoother. This is different than the Chick-fil-A Leadership Development Program because instead of doing the same job at multiple locations, the individuals are doing multiple jobs at a location. This allows the employees to build a large skill

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