Child Support Case Summary

Mobile County DHR representative’s testimony revealed that the case is regarding the custodial parent (CP) Brenda Thomas, and her two Child Support Enforcement cases. The first case is with the non-custodial parent (NCP), Antroy Goff, and her two grandchildren. The second case is with the NCP, Raven Bernoudy, and two grandchildren. On June 19, 2017, the
Child Support cases were opened with the NCPs Raven Bernoudy and Antroy Goff for the CP’s grandchildren, Antroy Goff date of birth July 8, 2013 and Zaccues Goff date of birth November 26, 2014. Also, an appointment letter was mailed to her at 321 W Main Street, Prichard Alabama 36610-3835. On July 5, 2017, the CP was scheduled for an intake appointment at 8:15 a.m. This is in accordance with the Child Support Policy and Procedures Manual Section 4.3; 4.4. On July

On July 11, 2017, the representative notified Temporary Assistance for Needy Families (TANF) that the CP failed to cooperate with Child Support by not keeping her July 5th appointment. On July 17, 2017, letters of Intent to Close child support enforcement cases were mailed to the CP after receipt of the FACETS terminations report notifying that the CP’s TANF case was scheduled to close on July 31, 2017. On August 7, 2017, the CP came to the office and requested to speak with a supervisor about her sanction. She said that she did not receive the appointment letter for her July 5th intake appointment. She did not have any documentation or verification from the post office regarding any problems with her mail delivery. The CP’s address was verified. The CP was informed that since the letter was not returned by the postal service, the sanction could not be rescinded without documentation or