Chipotle Executive Summary
Organizational culture is the shared beliefs and values that influence the behavior of organizational members. While on the hard-organizational climate is the shared perceptions among members regarding what the origination is like in terms of management policies and practices (Uhl-Bien, Schermerhorn, & Osborn, 2014). The company Chipotle has been successful due to their organizational culture. The company focuses on people and motivates them to progress in the company. They only promote employee that are within the company, instead of outside hires, by doing this, it motivates employees. It creates a culture where the employees can grow and be whatever they want to be. For the organizational climate, the company focuses on the quality of their work and they each have high standards for food quality, customer service, food safety, and store cleanliness. Also, Chipotle not only wants to make sure each person is bettering themselves but also …show more content…
So, the employees know their success is not based on their individual success but through the success of the team (Digital Spark Marketing, 2016).
Using the Classical Approach, Chipotle operates by putting an emphasis on scientific management in which employees are placed in positions that suit them best, and they are free to learn and grow and advance in the company (Uhl-Bien, Schermerhorn, & Osborn, 2014). Chipotle uses the human relations approach throughout their company by having their employees work in groups and meeting the needs of their employees and customers. Chipotle focuses on people and does everything they can to meet the needs of their employees and satisfy not only the people who work there but also their customers. Abraham Maslow described human needs and how companies try to
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