Coffee Shop Job Description
Job Description
Coffee Shop Cashier
A coffee shop cashier requires a variety of skills, duties, and responsibilities. Ironically in many establishments the cashier is not the highest paid employee however they interact with every customer, typically the first to greet the customer and the last to assist the customer with their final purchase making their position and the role in the company very critical. A cashier’s general responsibilities are to greet customers, complete the sales transaction with accuracy, and assist in ensuring the coffee shop is neat, clean, and welcoming. On an interpersonal level, a cashier needs good personal and customer service to perform for and deal with the public in a professional manner.
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A professional presentation is required, dressing neatly with clean, groomed nails and hair. Job Description
COFFEE SHOP CASHIER
Identification:
Position Title: Cashier
Reports to: Coffee Shop Assistant Manager or Coffee Shop Manager
General Summary:
Greet customers and processing customers’ purchases using electronic cash register for cash, credit card, and vouchers while having a clean and orderly establishment to ensure a comfortable and warm environment and customer loyalty.
Tasks and Duties:
• Collect and process financial transactions in the form of cash, credit card, gift cards, receipts, and refunds
• Operate cash register, calculator, and optical scanners
• Count cash drawer at the beginning and end of shift to ensure transaction accuracy
• Greet customers
• Maintain clean and orderly work area and assist with maintain clean establishment
• Know products and merchandise
• Maintain confidentiality and trustworthiness
Knowledge, Skills, and
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