The most formal definition of Emotional Intelligence refers to the ability to identify and express emotions, understand emotions assimilate emotions in thought and regulate positive and negative emotions in one and others. Generally emotional intelligence is relates to understand and regulate emotions in extreme conditions. This concept suggests that the competencies of perception, understanding, utilizing and managing emotions effectively in oneself and others comprise the core of emotional
The mixed model of emotional intelligence postulated by Goleman (1995) is also known as emotional intelligence theory of performance because the model consists of sets of competences and skills that drive organisational performance and leadership performance. These sets of skills or competences which are the constructs or clusters of the model are self-awareness, self-management, social awareness and relationship management. 1. Self-awareness: This construct encompasses self-confidence, self-assessment, self-deprecating sense of humour and thirst for constructive criticism. It is the ability to read and understand one’s emotion in view of its strength, weakness, values and goals as well as recognising their impacts on others.
It is the ability to truly recognize and understand the feelings and point of view of people around you. Empathetic people usually possess the ability to listen effectively and accurately to others and are normally excellent at managing relationships, improving communication, building trust and relating to others. The fifth component of emotional intelligence is social skills. Emotionally intelligent people have good social skills and are excellent at building and maintaining relationships. When you are highly emotionally intelligent, you no longer focus on your own success first and you always have other's best interests in mind.
This describes the ability to have effective relationships and is also the ability that underpins popularity, leadership and interpersonal effectiveness. Mayer and Salovey (1993:433) defines emotional intelligence as a type of social intelligence that involves the ability to monitor one 's own and others ' emotions, to distinguish among them, and to use the information to guide one 's thinking and actions. Mayer and Salovey (1997) revised this definition to include: • the ability to perceive accurately, appraise, and express emotion. • the ability to access and/ or generate feelings when they facilitate thought. • the ability to understand emotion and emotional
People will argue that emotional intelligence is instilled at birth, while others say that we acquire the attributes through our experiences. Science and psychology have proven that it is both. As we grow, so does our emotional intelligence. Many businesses have tried to implement programs to help channel these characteristics; however, they tend to be total duds, because they are not aiming to stimulate the correct part of our brain; the limbic system. Our limbic system is what harnesses our feelings and drives and most training programs are aimed at enhancing our neocortex; which is the part of our brain that comprehends concepts.
This study is anchored on Daniel Goleman’s mix model of Emotional Intelligence. EQ is the ability of the person to distinguish, evaluate, assess and control one’s own emotions, others emotion, and of the groups. Thus the person has his positive way to manage stressors, able to express his thoughts and action in a right manner, ability to empathize with other feelings, and can successfully dealt with the challenges and confusion of one’s life (Carter, K., Seifert, C., 2013). Emotional intelligence determines how the individuals emotionally competence based on the four domains in terms of personal and social competencies that results in outstanding performance in school and at work setting. Personal competence focuses on individuals how to
Emotional Intelligence Salovey (2004) defined emotional intelligence (EQ) as organized responses, crossing the boundaries of many psychological subsystems, including the physiological, cognitive, motivation and experiential system. Emotions typically arise in response to an event, either internal or external that has a positively or negatively valence meaning for an individual. Emotions also about biological responses physiological reactions that can prepare the body for adaptive action (Reeve, 1992). On the other hand, emotional intelligence is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and use this information to guide one’s thinking and actions
Intelligence is the general mental ability to learn and apply knowledge to handle your environment, as well as the capability to reason and have intellectual thought. There are two types of intelligence: Emotional and intelligence quotient. Emotional intelligence is the ability or capacity to perceive, judge, express and manage the feelings of one 's own self, and of others. Intelligence quotient is the score of an intelligence test that is a number derived from standardized psychological tests of a person’s capacity to learn. Emotional intelligence stands out among the indicators of success.
The ability for a person to examine their own and other’s feelings and use this information to influence their own thinking and actions is defined as emotional intelligence (Zhu, Liu, Guo, Zhao, & Lou, 2015). Emotional intelligence is self-development concept designed to heighten the control of feelings and interpersonal affiliations (Heckemann, M.G.A. Schols, & Halfens, 2015). Emotional intelligence is important skill for nursing leadership in the fact that nursing is a holistic experience and nurses need to be able to be able to provide emotional, spiritual, and social needs to patients along with their technical skills (Zhu et al., 2015). Having the ability to process one’s own emotions while simultaneously accessing the needs of others is emotional intelligence (Zhu et al., 2015).