Commercial Bank Case Study

Introduction

The commercial bank with its heritage of more than ninety five years in the business of training and development and its vision of becoming the best bank in Sri Lanka.the birth of Commercial bank in the 1920’during the British colonial period, a time when trade, commerce and enterprises opened commercial bank was founded in 1920; the eastern bank opened a branch at Chatham Street, Colombo.. Now Commercial bank became the only sri Lankan bank to be ranked the top 1000 bank in the world.commerical bank’s main bank at Colombo and our other branches in Achcuvely, Jaffna,akkaraipattu,akurana,ambalantota,ambalangoda,anurasshapura,Kandy ,vavuniya etc.

OUR COMMERCIAL’S BANK VISION AND MISSION

Our Vision

‘‘To be the most technologically

These managers do not effort at the same level. They work and operate at different positions. If we focus there are three levels of management. First one is Strategic Level, second one is tactical level, and third one is operational level.

Strategic level

Strategic level decisions have made commercial bank for one of the best bank in srilanka.strategic level managers is examining where our bank is nowadays? As well as they process the bank’s mission and vision and bank’s future aims. Strategic team doing to long term plan and strategic team consists of helping the organization to gather, analyze and organize information. If we see who are coming in the strategic level team first is the

Strategic level manager. Strategic level manager: composed of a comparatively small group of people, top management is responsible for the overall management of an organization. These people are called executives. They establish operating policies and guide the organization’s interactions with its environment.

• To informed an annual schedule of the committee meetings.

• He responsible for organization the business success.

These are our commercial bank’s long term plan

We planned increase our bank’s long term profits .becoming a leading financial services provider among middle income people. Opening new places, new loan plans (student loans, pension loans)

Tactical level

The term tactical level can include more than level in organization. Tactical team doing is medium to long term plans. Tactical team’s main work function is achieve the commercial bank’s vision and they planed what are the steps to achieve that vision. If we see who are coming in the tactical team first is the tactical manager. Then comes the finance manager, HR director, etc...

Tactical manager: Middle managers direct the activities of lower-level managers and sometimes those of operating employees as well. Middle manager’s principal responsibilities are to direct the activities that implement their organizations ‘policies and to balance the demands of their managers with the capacities of their employers.

If we see these are role and responsibility of tactical level