Commitment And Competency Model

COMPETENCIES

The combination of required skills, necessary information, appropriate performance measures and the right corporate culture that the company requires to achieve its mission. A person gains competencies through education training, experience or natural abilities.

DEFINITON

“An underlying characteristic of a person which results in effective and superior performance on the job”.

EXAMPLES

• Technological competence

• Control competence

• Detecting and assessing environmental change.

• Ability to learn understanding of people

• Financial technique

FORMS OF COMPETENCIES

• Organisational competency based competency model:

Steps:

1.From the overall objective of the company, you need to arrive at objectives for each Business Process

Competence:

Competence is the ability to do a job. It is the function of knowledge and skills

Competence = Knowledge * Skills

• 5-level competency model:

1. Skills- Ability to put knowledge into practice

a. Such as technical/functional skills and managerial skills like communication, planning, problem solving and decision making. Behavioural skills like team building and leadership. Self-management skills like time management, stress management etc.

2. Knowledge- Understanding of a job or activity

a. Such as job knowledge, understanding of organisation rules, policies, procedures, laws and rules of state, business, environment .

3. Perception- What one perceives or think about self and world.

a. Such as self-concept, feelings, views and mental

Knowledge of training methods and systems

6. Manpower planning methods

• Managerial, Behavioural and Functional competency based model: 1)It includes commitment, motivation to their work. 2) Encourage employees to cooperate to accomplish their work. 3) Delegates meaningful decisions 4) Provides creative solution to problems.

Behavioural competencies include team work, customer orientation, continuous learning and development, displays vision, builds trust, honesty etc

Functional includes clustering, organizing, pre-training, e-learning, mentoring etc.

• Organisational goal linked competency model: In this competency they identify the competencies for each job by linking its goal with the organizational goal.

Major steps in this model are given below:

Step1- Define the mission of the organisation

Step2- Develop vision for the organisation

Step3- Set goals for the organisation

Step4- Define department and sectional goals

Step5- Define goals for individual jobs

Step6- Define goals of each individual job

Step7- Break the role into tasks

Step8- Identify competencies needed for each role considering the tasks

• Technical and behavioural competency mode: Technical competencies include knowledge of companies personal rules and