Good Listening Skills

LISTENING: listening is the ability to receive information accurately and be able to interpret messages. Messages can be easily misunderstood by not listening effectively. Mastering the listening skill will bring about the ability to erase frustration and irritation because it helps the sender and the receiver to understand perfectly what is being communicated, good listening skills benefits individuals with the skill because it increases the number of friends in a working environment and improves the self esteem of the individual.
Listening is very important because it give one the opportunity to relax and reduces blood pressure. It allows the listener to make deductions from what is said and allows proper dissemination of
information.

So negotiations come to play a big role in resolving such issues. However, fairness, mutual benefits and maintaining relationship is paramount in a successful negotiation

FEEDBACK: feedback is the process of communicating back to somebody or someone on a job done or a comment made with the intent of correcting the notion or encouraging and persuading them to do more. Feedback should be about the person’s directives, opinion and behaviour but not about the person’s personality, feedback should be about the effect of the person’s directives and behaviour on you. Feedback is very important in a good business environment because it helps to get a report on what is properly done and also helps to get reports on what is wrongly done and helps suggest how things could work properly. Feedback is also a way to allow people based decision that will help establishments grow.

INTERVIEWING: interviewing is a skill required to be able to select a potential employee. A good interviewer must be highly skilled in the day-to-day running of the environment and must

A good interviewer knows what the company wants and sights the potential in each person’s
Interviewed and recommends the best candidate that will not just fit into the position but that will bring about turnaround of the income into the business.

COACHING: coaching is the most effective way to help employees succeed in an establishment or a working environment is to provide regular, consistent coaching throughout the year. A progress review is a specific kind of coaching discussion, tied to the employee’s annual objectives and standards. It is an informal discussion in which the manager coaches the direct report to meet any unmet goals that are below target, and praises him or her for goals that are being met. Conducting progress reviews is a very important role for being an effective leader or coach. a good coach should receive a progress review regularly and discussion on ways forward should be held regularly.
Coaching is a good way of getting your employee to know the latest trend in what they do and regularly updating them on what they can do to improve the lot of your business and also getting progress report from each department and this helps the business