Ineffective Communication In Nursing

1361 Words6 Pages
During the maternity clinical I had experienced patient teaching moment. However, there was a specific experience in which my assigned patient had just delivered her first child and waiting for teaching about car seat safety before her discharge. My assigned nurse was unavailable to do the teaching at that moment. In an Attempt to help with the patient teaching and discharge I gathered the required paperwork for my patient to read; so that when the nurse became available the patient would have already familiarized herself with some of the information. In doing this, I elicited to help of another nurse, which ended up being a mistake. That nurse proceeded to my patients ' room, where she rushed through the car seat safety teaching. The clients…show more content…
They found that communication failure was a latent cause, which influenced patient safety in the hospital and is a large contributor to adverse clinical outcomes. Ineffective communication can also lead to the patient 's misunderstanding of instructions because of inadequate question-and answer opportunity. Communication is an important part of quality nursing care and predominantly influences patient and resident satisfaction; it is a core element of nursing care, a fundamentally required nursing skill (Fleischer et al., 2009). The nurse plays an important role in coordinating care for the client by integrating the management and delivery of treatment, encouraging health promotion and improving quality of service being provided by taking into consideration the client, client 's family and other health care workers. Nurses can communicate well with patients when they use a patient centered approach, which supports the active involvement of patients and their families. This will prevent harm while reducing negative outcomes of readmission, mortality and…show more content…
She did not give simple and direct information or demonstration. The nurse should have evaluated the impact of the teaching for positive quality indicators, such as the patient being able to place and remove her child from the car seat safely. Teamwork is key in providing adequate safety and quality of care for all patients. When we work together effectively as a team the result is greater than working alone. Evidence-Based Practice The nurse did not check the patients ' car seat to see if it was within guidelines based on current evidence. The nurse should have asked the patient if she had any questions. This would have aided in developing a rapport with the patient. Quality Improvement During this teaching it is essential to assess its effectiveness as a measure of the outcome. The nurse should have discussed the patients ' values in contribution to the patient care experience in the care setting. She should have communicated with the clients ' nurse, with moving from one nurse to another to prevent errors and improve quality of care. Safety and
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