Communication In A Diagnostic Procedure

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Communication and dignity are both very important in making sure diagnostic procedures are successful and that the patient has a good experience. Communication is the interaction between two or more people and the passing of material during the interaction. There are two types of communication, verbal; which can either be written or oral and non- verbal; which involves the person’s body language such as facial expressions, body position, the way they speak and much more (eduCBA.). During a diagnostic procedure the radiographer has to make use of both types of communication. The radiographer needs to communicate with the patient in order to make them comfortable and aware with what is going to happen during the examination. Communication between radiographers and the patients is significant for a number of reasons that will be discussed further on. Albert Mehrabian’s communication theory suggests that when communicating, seven percent happens through spoken words, thirty eight percent is shown through tone of voice and fifty five percent is show by general body language (The British Library. 2018). This suggests that during procedures the radiographers have to ensure that they behave in the correct way as patients will be able to read their body language. Non- verbal communication is often not thought about when communicating however it plays a significant role during the diagnostic procedure. A patient can tell a lot about the radiographer from their body language, so it is
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