Five Communication Skills

INTRODUCTION

Nowadays, communication has a huge influence toward human development both on workplace and personal life. Communication is the transmission of opinions or feelings which help the communicators to share the same level of understanding. In order to achieve effectiveness in communication, people should first acknowledge of the five communication skills which are: writing, listening, reading, speaking and cultural understanding. The fundamental definition of those skills and how context affect communication will be discussed in this report.

CONTENTS

1.1 Research

The data for the report comes from several sources, particularly the academic materials found in the Internet and the books from the SAMK’s library. Another source of information

Three main essentials to written communication are: structure (the way the text is laid out), style (the way the content is written), and content (what you are writing about).

There are two types of writing: Academic writing and Informal writing. Academic writing is formal writing. We can find most of formal writing in legal documents, for instance, university application essays, scientific research papers, conference presentation, and business proposals. Informal writing is frequently used for personal writing such as diary entries, blog or email and letter to friends.

-Writing has been a major influence to communication in different aspects. Firstly, it assists you to be more deliberate in speech than speaking through face-to-face conversations. Secondly, by writing you will deliver message in larger scale message dissemination. Lastly, writing is the best way to keep the record of all the vital documents.

1.2.2

Oral communication can be more effective in problematic situations. Discussion helps to settle disagreements and clarify misunderstandings.

1.2.5 Cultural understanding:

-Cultural understanding is not only the awareness that there are many different cultures across the Globe, but also recognizing what is the appropriate way to behave and communicate. So that everyone, no matter the nationality, understands each other, and no one offends anyone.

It is definitely new for those who have not experienced different values and beliefs outside of their own cultures. Because more than often do people construct their expectations based on their own knowledge and do not realize the differences until they make contact with it themselves, as a result, they are misguided. In addition, it does not just show in the spoken words, but it is expressed in the body language as