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Technostress And Communication Essay

2088 Words9 Pages

The Influence of New Communication Technologies on Technostress via Work Overload, Lack of Control, Work Life Conflict

Name: Nian Tang
Student No: 380683
Psychology Institute, Faculty of Social Sciences
Erasmus University Rotterdam

Summary
The purpose of this literature review is to investigate the impact of new information and communication technologies (ICTs) on technostress, mediated or moderated by three variables: work overload, lack of control and work life conflict. Job demand-control model, Person-environment fit theory and Job demand-resource model illustrates dual effects of ICTs on technostress from different perspectives respectively. Based on the theoretical knowledge and empirical researches, the main findings reveal that …show more content…

Consequentially, the lack of control may contribute to an increase of technostress.
Work Life Conflict
Work life conflict has emerged as a significant research field. Conflicting demands between home and work become more relevant to the employees due to demographic changes in the workplace, such as an aging population, increasing numbers of woman in the labor force and constant connectivity to work through the introduction of new communication technologies. Although work life conflict has attracted more and more scholars’ attention, relatively few studies focus on the effects of technologies-related work life conflict on tress. Tarafdara, Pullinsa, and Ragu-Nathana (2014) has investigated the impact of use of ICTs on role stress. They find as task complexity with respect to use of technology increases, the role stress and role ambiguity increases as well. In essense, adaptation to new communication technologies confuses users as to whether they are dealing with work itself or ICTs. And ICTs place higher job demands on employees which results to elevate

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