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Competitive Advantages Of DHL

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DHL
Company background

Competitive advantages of DHL
DHL was the company that under the division of the German logistics company which is Deutscho Post. DHL Express was the leader of the logistics industry that provides outstanding delivery services in United Kingdom.
Same day delivery
This is the service that for emergency situation that need immediately deliver to the location. This includes three different type of same day delivery and each type of same day delivery is having different characteristics. According DHL’s report of service guideline, the same day delivery was divided in three groups: DHL JETLINE, DHL SECURELINE, and DHL SPRINTLINE.
DHL JETLINE is the fastest delivery service in DHL logistics services and it also allows …show more content…

FedEx was using formalized quality driven management system that is maintaining the quality of the services that can provide the high standards of logistics and supply chain services to the customer. Other than that, FedEx also got ISO 9001 certified to prove that FedEx was providing the best services and the customer always is first in FedEx’s quality management. In logistics services, the ability to handle the export and import issues was important and FedEx also having AEO-C certified that shows they are providing the professional services in the issues of custom authorities that can speedy deliver the item import and …show more content…

The online customer can have a big picture of the whole delivery process from order the shipment to proof of delivery. All the process can be finish by using the Internet access the FedEx’s website.
Global network
The global network of FedEx was serving over 220 countries around the world and that is more than 390 worldwide stocking locations. FedEx also having the human capital that is over 300,000 team members and they can handle ten million shipments per day. Besides that, FedEx was set their European Distribution Centre in Netherland and getting many advantages for the international customer. Netherland was the central location in European market and having well facilities of sea and airport, so the transport and delivery will be faster because there having a good logistics industry.
Dedicated support
FedEx was having a excellent working team that provided the best logistics services to their customer. Their few of team members such as IT expert, customer services, delivery man, custom expert was experienced and having a high knowledgeable in their working areas. The customer services also can speaking the language that customer required from order processing to inventory

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