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Ebay Competitor Analysis

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Competitor Review In this generation where people have become closer to technology and the internet, there is no wonder that eBay has more than 100 competitors. eBay’s top three greatest competitors are Alibaba, Amazon and Etsy. Like eBay, They all are marketplace businesses, which makes them competitive competitors. All of them don’t really own the items they sell on their sites. Seller-consumers use their sites to sell directly to buyer-consumers.

Alibaba: 
 What differentiates Alibaba from eBay is the fact that eBay is more well-known at selling used items and international branded items. Most products sold on Alibaba are either made in China or are sold by Chinese companies. There are not many used items provided for …show more content…

Most people buy branded and more common products from Amazon. Amazon provides special services called Amazon Prime, where it offers free second-day shipping on many products from the company, and also offers advantages to shoppers who make frequent purchases of common items. 
 The granularity of Amazon is great. eBay only has two options on item conditions where it lets users list a product as either “New” or “Used.”. On the other hand, Amazon makes it more specific by allowing users to specify their items as like-new items, in-very-good-condition items or more. Amazon gets customers who want to buy a product with a more specific identifier. The different levels of item conditions are a reason a product is sold on Amazon than eBay.
 Even though Amazon may be a larger marketplace at this point than eBay, there are still some advantages that eBay has over Amazon’s. When it comes to buying imported goods, eBay might give more seller choices. eBay is more international than the other marketplaces and it's also where seekers of one-of-a-kind, boutique, and craft goods, not to mention that eBay is still the leader for online auctions. eBay is considered a better place for selling used uncommon …show more content…

Its outdated system: One of the things people complain about eBay is its outdated system. eBay isn’t actually responsible for anything when there are problems between sellers and buyers. All the company actually does is help them contact each other, which is not really useful. The customer service is mostly taken care by PayPal. When a seller is cheating, the customer is only able to get the money they paid for the item back, but the seller gets away with the shipping fee. If eBay updated its system and tried to be more responsible of problems of its customers, more people would be happier about the service and also would stay loyal.
Amazon: If you love online shopping, you must know Amazon, one of the most popular online shopping sites and eBay’s greatest competitor. Amazon’s growth has been known as eBay’s obstacle for a long time. According to the research by PYMNTS.com in 2015, a lot of people, who were once loyal to eBay, have been shifting from eBay to Amazon because of the better customer service. While eBay is representing the easiest way to find items, Amazon offers more ways to ship merchandise and also ships them for free to members without the hassle of an

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