Components Of Risk Management

This essay will discuss risk management, components of a risk management program, incident reporting, patient safety steps, risk assessment, blah blah blah.

Risk management, according to (white book), is a system of actions intended to identify, evaluate and take corrective against potent risks that could lead to the injury of patients, staff or visitors or harm to the organization. Risk management is a problem focused, planned program of loss prevention and liability control and it is an essential component of a quality management program. They also mentioned that risk management is an ongoing daily program of detection education and intervention. Purple book mentioned that a risk management program should involve all departments of the

It should identify potential risks for accident, injury, or financial loss. Formal an informal communication with all organizational departments and inspection of facilities are essential to identifying problem areas. It should also review current organization-wide monitoring systems such as incident reports, audits, committee minutes, oral complaints and evaluate completeness and determine additional systems needed. The program should analyze the incidents causing injury or adverse outcomes to patients so as to be able to plan risk intervention strategies and new programs as well as monitor laws and codes related to patient safety, consent and care. A risk management program should also attempt to eliminate and reduce as much risks as possible and review the work of other committees to determine potential liability and recommend prevention or correction action. Additionally, the program should identify patient’s, family member’s and personal education needs suggested and to be able to evaluate the results of a risk management program. A periodic report should also be provided to administration, medical staff, and the board of directors. (White) identified that high risk areas in health care fall into five general categories. Namely, medication errors, complications from diagnostic or treatment procedure, falls, patient of family dissatisfaction with care and the refusal

In order to do so, purple suggested that to reduce risk, nurse managers should ensure their staff view health and illness from the perspective of their patients. By doing so, the nurse will be able to comprehend what illness is to the patient and their relatives. This will allow for the nurse to individualize patient care and be able to better manage risks. Any incident brought about by the patient themselves or their relatives with regards to their dissatisfaction in the hospital or staff, only highlights that there is a shortage in the quality of care provided. Therefore, a risk management should emphasize on an approach that is personal. Many filed claims against a hospital would be due to a miscommunication between the healthcare worker and the patient which could then be alleviated by a quick call or visit. As soon as an incident as occurred, prompt attention has to be given by the nurse manager to avert a situation where a claim or complaint is made against the organization. To manage risk successfully, there should be recognition of the incident, quick follow-up and action, personal contact and immediate restitution where