Computer-Based Information Systems Case Study
Information Systems could be classified as follows (Bagad, 2011):
• Operations support systems: are systems that process data generated by business operations, as transaction processing systems. process control systems and office automation systems
• Management Support Systems: are systems that enable effective decision making by managers, as management information system, decision support systems and executive information system.
Computer-Based Information Systems (CBIS) rely on computer hardware and software and processing operations functions work according to pre-established set of procedures, and sequences of instructions and then information dissemination the user (Institute of distance and open learning, 2011).
2. 4. Core competencies
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Managers ability to identify and exploit the organization core competencies spells excellence. Organizations have different types of core competencies that could be classified into three main categories, ‘‘market-access competencies’’, ‘‘integrity-related competencies’’ and ‘‘functionality-related competencies’’ (Shaabani, et al., 2012).
2. 4. 4. Sustainability of a competitive advantage
Hoskisson, et al. (2013), argue that competitive advantage sustainability is a function of:
• The rate of adaptation of core-competence as a response to environmental changes, and learning to change rapidly, for example the technological shifts as a result of uncertainty regarding current/future characteristics of the general and industry environments.
• Availability of substitutes and resource reallocation decisions for the core competence creates intraorganizational
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