Computerized Invoicing System In Sales Management

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CHAPTER ONE 1.0 INTRODUCTION The progress in information revolution resulted in the use of computer in information management which have shown high efficiency rate, specifically in sales services. Sales can be defined as he exchange of goods and / or services for a price which can be money or other goods / service on the other hand, invoicing is an expression or word that can be substituted for sales, once a sale is made; details of the transaction are taken and documented in form of invoice. These Operations of sales can be done through writing and description of the transaction; this is called involving operation. Computerized invoicing system tries to reduce the problem of manual handling of sales. Such problems include: Inaccuracies…show more content…
The use of electronic digital communication through which multi-media is transmitted have tremendously increased speed, accuracy and total efficiency. Also have increasingly integrated an internal scope and impact in sale management. 1.1 STATEMENT OF THE PROBLEMS One of the major reasons for establishing bubbles Plaza is to reader domestic services to people of all works of life. There is this things called complaint’s which normally surface from customers especially if there expectations are not meet. Such complaints are: I. Delay or slow services delivery which consumes the precious time of customer II. Inaccuracies in calculations such as increase extra addition of money to the normal amount that should be paid. III. Poor documentation or loss of record of sales IV. Poor hand writing and indiscriminate cancellation of written words which hinders quick interpretation. V. Creation of large volume of files as regards to sales, invoicing and other information storage which leads to difficulty in updating and stock taking. To check these demerits, the computerized invoice system have to be…show more content…
OBJECTIVES ARE: 1. To establish the manual methods of handling sales, recording and invoice with computerized invoicing system which is faster and efficient. 2. To compare the existing system of sales management to the modern computerized system as regards to efficiency. 3. To ensure that customers satisfaction is guaranteed. 4. To formulate computer strategies ad make recommendations that would be more effective and satisfying in sales management. 5. To come up with a better option in invoicing service delivery. 1.4 SCOPE OF STUDY This area of study comprises of other several components which demands much time and other resources. As a result the scope of the study is limited to only purchasing of goods; inventory control, sales of goods and issuance of invoice. 1.5 LIMITATIONS The limitations encountered by the student on the course of the research work were: • There was less information on the topic under study • Limited time on the part of the

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