Concept Of Oral Communication

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CONCEPT 5 CONCEPT OF COMMUNICATION
5.0 INTRODUCTION/IDENTIFICATION OF CONCEPT
In this concept, I’ll start by exploring what communication is: how information is sent, received, filtered and analysed. You’ll learn how to ensure the message you want to send is what’s actually perceived and understood, via both verbal and nonverbal communication. The reader will also know why he is communicating in the first place, conflict resolution and negotiation, interpersonal and intercultural communication, interviews , communication to small groups or within organizations and also in the public. This concept will give you tools on how to improve and analyse the effectiveness of …show more content…

It involves individuals conversing with each other; it could be direct conversation or telephonic conversation. Discussions, speeches, presentations are all forms of oral communication. It is generally recommended where there is direct interaction is required. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to establish a rapport and trust.
Advantages of oral communication
1. It enables high level of understanding and transparency as it is interpersonal.
2. There is no element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken.
3. There is spontaneous feedback thus making decisions to be made quickly without delay.
4. The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay.
5. It saves money, time and requires less effort.
6. Oral communication is best in case of problem resolution. The conflicts, disputes and many issues can be put to an end by talking them over.
7. It is very essential for team work and group energy.
8. It promotes a receptive and encouraging morale among organizational …show more content…

Body language or kinesis
Body language is very important one knows the meaning and use it effectively. It is the study must be understood by all as it can be used in an interview, during presentation. Various types of non-verbal communication methods include:
Eye contact: Always maintain eye contact with your audience however effort should be made not to fix the eyes or gaze at one person for more than 5 seconds. Too much fluttering of the eyes could mean lack of confidence and starring of the person could be daunting.
Hand shake: When shaking hand in a professional environment, the handshake should be firm and not loose. A strong handshake may indicate the person is trying to dominate.
Crossing your Arms: Crossing arms could mean that a person is not open to new idea especially in case of giving a presentation. In an interview, if an interviewer has his/her arms crossed, the candidate may do the same.
Sitting Posture: It is best to maintain a relaxed position, preferably upright. Sitting back means lack of

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