Conflict Management In Teams Case Study

1228 Words5 Pages

Submitted by: Beechook Sandhya Devi
Student ID N0: 130801
Cohort: BHRM/13B/FTAug
Module Name: Team Building and Leadership
Module Code: HRMT 2103
Date of submission: 22th October 2014 Table of Contents
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This coursework has been prepared in order to satisfy the requirement for attaining a 30% passing mark for Bsc( Hons ) Human Resource Management. This assignment is about “The Role of Conflict Management in Teams”. The purpose of this study is to
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This is a psychological conflicts that occurs in the mind of an individual, involving the emotions, thoughts, values and principles. This conflict between the self leads to a lot of struggle like choosing of careers and as well as socialising. This type of conflict leads to depression, uneasiness and restlessness. In this situation, it is important for the individual to seek a way out by communicating with people in order to get out of this intrapersonal conflict.
• Intragroup Conflict
This type of conflict occurs among individuals in teams. This creates a lot of misunderstanding and misconceptions. This arises when people have different personalities and they form different point of views. It also arises due to interpersonal disagreement. That is, the people form their proper opinion and each of them seem to be right according to them. By sharing the different ideas, the team can come forward with a better resolution. But in case, where the group cannot handle the conflict, a third party need to guide the group in order to provide proper guidance.
• Intergroup
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Conflict management studies traits, personality and behaviour of individuals. Conflict management contributes a lot in the success of a better performance of the group.
The conflict determination approaches accessible to groups differ, contingent upon the colleagues ' desire to be emphatic and cooperative. Since colleagues have longer associations with each other, they ought to attempt to utilize community methodology to conflict at whatever point conceivable.


There exists different ways of resolving a conflict in teams. The approaches depend on personality, social relations and the situation. The two types of dimensions of conflicts are: distribution and integration. Distribution is about the concern of one’s own outcomes. And integration is about the concern of the outcomes of others. These two dimensions lead to the creation of five different approaches that can be used to solve a conflict in teams.

The five approaches are as follows:
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