Strategies for Conflict Resolution and Collaboration
Conflict management and effective resolution can be achieved in any organization if the sign is perceived and source of the conflict is identified (McKibben, 2017). Conflict resolution involves planning and critically analyzing the situation in order to attain the main goal of resolving conflicts. Constructive dialogue between the physician and the nurse should have been initiated for an effective resolution to occur. Collaboration and teamwork are also essential to the success of this relationship (Finkelman, 2016). The strategies should focus on both physical and psychological aspects. Furthermore, respect should be utilized while resolving conflict to augment effective participation of
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According to Gardner, for collaboration to be effective, factors such as “status, organizational values, collaborating participants, and type of problem” (2005) must be considered. Therefore, collaborating with the parties involves attending to each side, deliberating on areas of agreement and identifying their goals, and making sure that all parties understand and respect one another. As a nurse, collaborating with our patients to make sure that they agree with the plan of care is also important. Collaboration involves thinking creatively to resolve the problem without argumentation. When all contextual elements are considered, collaboration can provide good communication among the healthcare team to help provide an excellent quality patient-centered …show more content…
Adopting professionalism in conflict resolution is critical for the accomplishment of goals in every organization. In the healthcare setting, especially regarding rapport between nurses and other healthcare professionals, resolving conflict is necessary to achieve advanced quality outcomes healthcare delivery system (Gardner, 2015). No matter which organization or which position we hold, we will always come across the issue of conflict, the most important key is applying effective strategies to resolve and manage the conflict, so it does not escalate. The strategy includes listening, critical thinking and maintaining the interest of all parties involved in the conflict. References
Finkelman, A. (2016). Leadership and Management for Nurses: Core Competencies for quality care (3rd ed.). Boston, MA.: Pearson. Retrieved November 2017, from https://online.vitalsource.com/#/books/9781323605547/cfi/6/8!/4@0.00:0
Gardner, D. B. (2005, Jan.). Ten Lessons in Collaboration. The Online Journal of Issues of Nursing (OJIN), 10. Retrieved November 2017, from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume102005/No1Jan05/tpc26_116008.aspx
McKibben, L. (2017). Conflict management: importance and implications. British Journal of Nursing, 100-103. Retrieved November 2017, from
The effort needed to apply these changes comes with great collaboration among the healthcare team. Collaboration includes frequents meetings to establish goals, review interventions, discuss evidence based practices, or suggest changes and alternative methods to benefit those receiving the care of the current nursing practice. Lippitt’s theory is comprised of eight steps. (Stichler)
A career as a Psychiatric-Mental Health Nurse Practitioner is a natural extension of my personal, educational, and research experiences. Although my path to nursing has not been a straight line, every experience that put me on this path has shaped my passion and dedication to psychiatric nursing. After losing loved ones to suicide at a young age, I made a promise to myself and to them that I would dedicate my life to helping individuals struggling with mental illness. This promise led me to study Psychology at UC Berkeley, where I fell in love with clinical research investigating the efficacy of treatments for mental illness.
Another strategy to tackle incivility in the nursing profession is for nurse managers and nurse leaders to create a reporting system for incidents that deal with incivility. As nurses are the driving force and backbone of healthcare, they deserve to report cases that make them feel unsafe, unwanted,
Introduction Multi-disciplinary healthcare teams are important and critical in developing the comprehensive care and treatment for patients. Communication is indispensable for providing comprehensive services. One big challenge of communication between different parties in teams is causing the potential for conflict. Most of the organizations are inevitable encountering conflict and the clinical healthcare setting is no exception (Almost, 2006; Pavlakis et al., 2011). The term conflict is described as a dynamic process underlying a wide variety of organizational behavior occurs whenever interdependent parties pursue incompatible goals, incompatible relationships or scarce resources which develop between two or more individuals in an organization
Kaidence Vaughn BSN 415: Sentinel Hospital Professor Yvonne Myette July 28th, 2023 Introduction As the charge nurse at Sentinel Hospital, I hold a critical and rewarding role in overseeing and coordinating the nursing staff and patient care. This position brings a mix of emotions, from a sense of responsibility and pride in contributing to patient care and unit efficiency to moments of stress and pressure in ensuring tasks are appropriately assigned and nurses are adequately supported. Open communication plays a pivotal role in this role, as I strive to maintain clear lines of communication with the nursing team, addressing their concerns, and providing necessary support to foster a cohesive work environment. In this reflective essay, I will delve into my experiences and the lessons learned concerning delegation, caseload management, and advocacy, as well as explore the positive impacts and potential areas for improvement in my practice.
There are many stakeholders involved with health care administrations. Those stakeholders can be patients, health care physician, insurance providers, pharmaceutical manufactures, hospital organizations, community clinics and government. Each different stakeholder has their own individual vision of health care administration. This causes conflict due to the nature and differences in vision. which then can cause conflicts among each stakeholder involved.
Nurses are typically a target in these situations because they are consistently in contact with the patient throughout their shift. When nurses interact with patients, their actions and reactions to certain circumstances can, most of the time, determine the next interaction with the patient. The behavior of the nurse and the patient are essential at this step, as negativity from one person can cause negative behavior as a response from the next person. Nurses cannot control the actions and behaviors of others; however, they can
Conflict is an inevitable part of every work environment, arising when the parties involved disagree and feel a threat to one’s own goals or concerns. Workplace conflicts within the healthcare environment tend to be more complicated as they often involve ongoing, complex relationships that can be based in strong emotion. Understanding the types of conflicts that nurses commonly encounter and the response that occurs is vital for the nurse leader to understand. The Thomas-Kilmann conflict model for conflict management helps people understand how different conflict-handling styles affect interpersonal and group dynamics. In this model there are five ways to handle conflict.
For example, in the health care provider field, the nurses should collaborate with the other health care professional like the doctor, pharmacist, physiotherapy or the radiography in order to achieve the common goal which for the patient’s
Through this experience, I’ve realized that it is important to address potential conflict triggers, as it can be detrimental for nursing students, as seen in my situation. Additionally, it is essential to overcome and address the barriers in order to establish successful interprofessional collaboration. By doing so, as an interprofessional team we will be able to enhance the quality of pediatric health in a school setting. Overall, I’ve learnt that working in interprofessional team has proven to have a positive impact on my learning by developing synergy between myself and health and non-health
Working in a hospital setting with a team that has members from many disciplines can sometimes lead to issues that are easily solved if only they are acknowledged. Some of the major issues within IP care are philosophical differences, disparity in power amongst the health care professionals (HCP), communication between the members, and inexperience in team working. The solutions that are mentioned in the following paragraphs are applicable in general and are not specific to certain cases, hence, the solutions do not apply to every
Effective Communication Fosters Positive Working Relationships The quality of relationships between the RN and other team members greatly influences the delegation success and overall teamwork. A productive team is one that has timely ongoing communication, a willingness to collaborate, and initiative from all team members. The following are important points to consider regarding your role and improving communication and relationships with a team nursing model: As the RN, you must clearly define expectations for UAP and LPN reporting on specific tasks. Remember, the patient is ultimately under your care. While you are able to delegate tasks, it 's still your responsibility to see that each task was carried out effectively and safely.
Sandra Rodriguez There are numerous people that view or assume that conflict is destructive. But some other individuals perceive conflict in a different insight because there can be made changes to address the problems regarding the conflict. There are positives perspectives on conflict like it provides opportunities for individuals to present contradictory yet fairly valid views that allow the understanding of their contributions to their jobs. Many Health care workers face recurrent conflicts because of the lack of communication and making assumptions. Many staff members may claim that they are no conflicts in there workfield others may argue that this is the outcome of not acknowledging conflict.
Final Critical Reflection Essay Introduction Conflict is inherently inevitable in the health care setting where different disciplines work closely together. Unfortunately, Kvarnström (2008) claims that it is a cultural norm for interdisciplinary teams to not share knowledge and explanation on their roles and responsibilities, which is the common cause of conflict in the health care system. As a result, health care services become fragmented to clients and teams lack cohesiveness (Kvarnström, 2008). Furthermore, in a study conducted by Hartman and Crume (2014), approximately one-third of participants reported practicing negative conflict resolution styles and strategies that did not resolve conflicts that occurred. Thus, there is an identified need to teach health care providers strategies of conflict resolution and provide further educational opportunities.
healthcare professionals, with serious negative outcomes for registered nurses, their patients and health care employers. These disruptive behaviors are toxic to the nursing profession and have a negative impact on retention of quality staff. Horizontal violence and bullying should never be considered normally related to socialization in nursing nor accepted in professional relationships. It is the position of the CENTER for American Nurses (The CENTER) that there is no place in a professional practice environment for lateral violence and bullying among nurses or between healthcare professionals. All healthcare organizations should implement a zero tolerance policy related to disruptive behavior, including a professional code of conduct and