Consumer Protection In India

1690 Words7 Pages
SPEEDY JUSTICE THROUGH CONSUMER PROTECTION ACT WITH SPECIAL REFERENCE TO RAYALASEEMA: AN EMPIRICAL STUDY INTRODUCTION: “The aim of development must be neither producerism nor consumerism, but the satisfaction of fundamental human need” - Manfred Max-Neef In an under developing and vast illiterates country like India, a prudent consumer is not in a position to evaluate in detail the value of the services provided to him by the service providers. This has resulted the Trader, seller particularly, the service provider to exploit the consumer in market place. The age old principle of ‘Caveat emptor’ has ceased to be appropriate as a general rule in India like country. The consumer needs protection by law when the goods and…show more content…
Following the constitutional mandate, a number of legislations have been enacted from time to time in the field of consumer protection like laws regulating grading, packing and branding, prevention of food adulteration, short weights and measures, hoarding, profiteering etc., but all these legislations failed to protect the interest of consumer. To obtain consumer justice under these legislations, the consumer has to move from pillar to post. Litigation was costly and troublesome to small consumer. The procedures are complex, cumbersome and time consuming and the redressal available was limited in scope. These legislations failed to protect the rights of average consumer. To a large extent they create confusion and…show more content…
To find out the development of consumer movement in India and and its impact in India 2. To evaluate and analyze the reasons and objectives for the enactment of Consumer Protection Act, 1986 as amended in the year 2002 3. To find out importance of Medical and insurance sector in our day to day life and its inclusion under the Consumer Protection Act 4. To verify the functioning of the Consumer Dispute Redressal Fora in the region of Rayalaseema of Andhra Pradesh state in disposal of consumer complaints relating to Medical and insurance services. 5. To provide suggestions and recommendations to improve the functioning of Consumer Dispute Redressal Fora in the region of Rayalaseema of Andhra Pradesh state. METHODOLOGY ADOPTED: The present research study is empirical in its nature. Methodology for this research includes collection of data through primary and secondary
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