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Consumer Protection Essay

1690 Words7 Pages

SPEEDY JUSTICE THROUGH CONSUMER PROTECTION ACT WITH SPECIAL REFERENCE TO RAYALASEEMA: AN EMPIRICAL STUDY INTRODUCTION: “The aim of development must be neither producerism nor consumerism, but the satisfaction of fundamental human need” - Manfred Max-Neef In an under developing and vast illiterates country like India, a prudent consumer is not in a position to evaluate in detail the value of the services provided to him by the service providers. This has resulted the Trader, seller particularly, the service provider to exploit the consumer in market place. The age old principle of ‘Caveat emptor’ has ceased to be appropriate as a general rule in India like country. The consumer needs protection by law when the goods and services provided to him failed to achieve the purpose. There is wide spread …show more content…

The number of complaints lodged before the consumer fora are increasing day by day. At the same time we have also been hearing about the lack of implementation of the objects of the Act in letter and spirit. Implementation of the objectives depends upon the functioning of the Consumer Dispute Redressal Fora. Implementation of the objectives in the Rayalaseema region depends on the functioning of District Fora. Since the researcher is working in the Rayalaseema region of Andhra Pradesh, he has selected to do in depth research in this area. No research has been done in this area in the Rayalaseema region of Andhra Pradesh. Consumer Fora are established in the year 1986 for the speedy disposal of consumer complaints. Mere establishment of Consumer Redressal Fora is not sufficient unless it is looked into the functioning of these Consumer Fora. Consumer deserves to get the good services of what he expects and what he pays for. Consumer justice implies securing the services equivalent to the payment made by him. OBJECTIVES OF THE

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