More changes are more and more necessary to survive and compete effectively in this new environment. More change always demand more leadership.” (Kotter, 1995). The BPO sector need more leaders than manager because of its fast paced environment and it continuously changes. The success of a leader in the BPO will be largely determined by how efficiently and effectively he /she respond to the challenges of change in the company. Change is inevitable, unavoidable and unstoppable and
Why it might be problematic to transfer it to business / Why it might be a good idea to transfer it to business 1. Transfer Swarm Intelligence to Business (Martin) Companies in almost every industry operate in an increasingly dynamic and agile environment with volatile conditions. The global markets are progressively saturated and the competition regarding market share increases. This urges the need for a successful differentiation from competitors. Furthermore, the intensified competition and the changing consumer behavior, lead to additional pressure for companies.
4.6 How an ‘A’ player prioritizes – Prioritization models Businesses always have a tough time making business choices and trying to get their decisions correct. There are all types of organization both public and private sectors. Recent business trends along with the global economy changes have put pressure on organizations to cut costs. At the same time, they have to be more effective in coming up with cost effective solutions that increase productivity. Organizations are impacted in a big way if they make the wrong choices in choosing and prioritizing their projects.
Increased pressures to implement revolutionize initiatives and respond efficiently to growing competition is what business leaders are facing in the environments Lüscher & Lewis (2008). Going by the words of Mahesh & Suresh (2009), change often involves organizational developing new job functions, restructuring, or creating new organizational departments. the need for organizational change is often recognized at higher levels in organizations, developing strategies on how to communicate successfully, change programs has not been forthcoming. Communication is one of the most important and dominant activities in organizations. Communication is more than mere speech, document or thought.
I will also look at how this research can improve the organization’s marketplace position from an HR perspective. Motivation Motivation is one of the important function of HR in an institution which every institution must practice as this brings about high performance, as a result increase in productivity which will also in turn increase the profit turnover of the organization. When a person is motivated the degree at which the person works is amazing because it affects the person psychologically and this makes them work with more persistence and vigor. Every employer must know that, it is very vital for any institution that its employees are motivated, because if employee motivation level is at a robust point than they can make good performance to get organizational goals. In Ghana most employee motivation is very incomplete area, therefore it is the obligation of supervisors to take concrete and active steps to building motivation level of employees.
As a result of the globalization of the business and the world economy the nature of the businesses has to change and the intense of competition in the aria of service and production is increased as compared to the past. Changes such as governments, privatization, merger and accusation. These changes also affect the demand of the customers and its prospect. Today the commitment of the customers and growth in the customer’s strength need effective communication with the customers. Each customer has its own value and must be fought to gain market share (haghighikafash 2010).
Worldwide integration, competitive pressure, and probe for productivity have been a main driver for change in today’s business world. Different activities of people in the business world have led to many problems and interest within business cycle. Several companies used Corporate Social Responsibility (CSR), Philanthropy or Charity, and Corporate Social Value (CSV) as frameworks to consider the interest of all stakeholders in the business industry. Countless of people desired to change the word, to be a better place for people. Changing the world is not an easy work.
In the current working environment, it is important for the employers to maintain the communication bridge between their employees by different means and motivate them to increase their work productivity. Moreover, because of the increasing competition in the retail sector, it is important for the managers and leaders to maintain the communication bridge with their employees to give competitive working so that it can increase organisation’s productivity in the market place as it is studied by Karatepe & Shahriari (2014). 2.2.5. Conflict Risk It is observe in the report of Jia (2014) that one of the main problems in organisation is the management of conflict within its internal staff. The main reason of the increasing conflicts in the internal staff of organisation in the increasing employee turnover and it is important for the organisation to manage the conflicts and maintain their work productivity.
In a corporate environment, the most important objectives of a company are to ensure profitability, productivity, customer satisfaction and the sustainability of the business development. A vast amount of studies showed the link between the operational management, profit, productivity and customer satisfaction (Chase, 1981, Heskett et al. 1994, Oliva & Watson, 2001). Technological advancements, changes in customer tastes and preferences, and dynamic business environments have made it difficult for firms to thrive. As such, companies are finding it hard to establish a balance between profitability, productivity, business viability and sustainability, and customer satisfaction.
This active consumer behavior is changing the media and marketing landscape as consumers are invading companies' marketing sphere. Evans (2008) presented the classic purchase funnel model as an indicator of how social media has impacted on consumer decision making process in different stages. Park et al. (2009) found four motives for using social networking sites: socializing, entertainment, self-status seeking, and information. These gratifications are common motives for consumers' activities performed in social media.