Corporate Social Responsibility In Microsoft

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Corporate Social Responsibility in Microsoft Microsoft is an American company in the IT world providing software and hardware products. The most famous Microsoft product is the Microsoft Windows computer operating system, which is used worldwide by companies in any size as well as personal computers. In this essay I am going to introduce you in the Microsoft Corporation’s corporate social responsibility (CSR) strategy. CSR is a form of corporate self-regulation, which is integrated into a business model. Using CSR’s mechanism, the business monitors and ensures its active compliance with the law, ethical standards and national or international norms. Microsoft Corporation focuses on the most significant interests through its CSR initiatives,…show more content…
Their main interests are reasonably priced effective products as well as high quality customer service. These significantly influence Microsoft in terms if customer retention and related sales revenues. The company’s CSR satisfies these interests through innovation by providing advanced computer software and hardware products to customers. As an addition there are feedback systems that enable the company to address customers’ complaints and issues encountered while using their products. For further satisfaction of the interests of this stakeholder group, Microsoft offers discounts to some of them. As an example, students can purchase some of the company’s products with a discount for tuition purposes. Performing all of the above, Microsoft’s corporate social responsibility strategy effectively satisfies the concerns and interests of their customers as the most significant…show more content…
Communities are interested in corporate support for development, such as through livelihood programs and environmental protection. These stakeholders affect Microsoft’s corporate and brand image, which is why they are of such significance. As an example here we can consider the customers who use community impact as a basis in evaluating brands. In its CSR strategy, Microsoft uses a selection of programs, including discounts for students, military personnel, as well as donations and assistance through Microsoft Philanthropies (Figure 1). Microsoft Philanthropies also provides grants and donations for deserving non-profit organizations with campaigns that support community development, such as education and youth support. Apart from that the company maintains its carbon neutral status by using smart packaging and renewable energy, as well as renewable materials for the hardware products. By this Microsoft commits to minimize the environmental impact of its
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