Corruption In Hospital Case Study
3. Applying controlling to solve the corruption problem in hospitals
There are 12 methods in the control menu, including plans, training and supervision, staff performance evaluations, information, advice, directives, negative sanctions, loyalties, staff idealism, professional values and ethics, natural consequences and manager’s example (Weinbach & Taylor, 2008), among which, 9 of them can be utilized to help hospital avoid corruption.
a. Plans According to Weinbach and Taylor (2008),” plans make it possible to shape behavior in some predetermined direction, and set standard for staff.” This make planning a method of reducing corruption since it can shape the behaviors of subordinates, preventing them from corrupting by announcing it as
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Although staff idealism cannot be created or imposed by managers, it does exist in organizations (Weinbach and Taylor, 2008), including hospitals. Serving as motivations, good idealism held by staff members can help to reduce the possibility of corruption. Managers must make sure that in the hospital, no one is laughing at those doctors who stick to their idealism and refuse corrupting, and reward those who have a strong sense of personal idealism.
i. Professional values and
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When lacking of proper sense of medical ethics, staff tend to treat the relationship between doctors and patients as simple production and consumption, that is, they spare no effort on getting profit from their patients, which is unacceptable. Thus, the education of professional values and ethics is essential.
During their time in medical colleges, students need to attend courses on professional values and ethics, but knowledge being taught in these classes is out-dated and impractical, which results in difficulties in applying this knowledge to daily working. Also, teachers are weak in teaching these courses, so they may use rigid ways in teaching (Kuang& Yang, 2008). Thus, it is necessary for hospitals to keep educating staffs of medical ethics regularly.
For example, lectures and speeches can be given be moral models or the manager in the hospital every month in order to help promoting values and ethics. Also, lectures on how to cope with contemporary issue related to corruption in daily working can also be giving every week in a hospital, which can guide staff about what to do when faced with the situation of being offered kickbacks or
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