Kaoru Ishikawa Total Quality Management
Introduction
Total Quality Management ( TQM ) is an enhancement to the traditional way of doing business. It is a proven technique to guarantee success on planet class competition. Only by changing the actions of management will the culture and activities of an entire business be transformed.
TQM is perfect for the most part good sense. Analyzing the three words, we certainly have
Total: Make-up of the complete.
Quality: Level of excellence an item or service provides.
Management: Take action, art, or method of handling, controlling, directing.
For that reason, TQM is the artwork of managing the entire to achieve excellence.
TQM defined as both a philosophy and an established of guiding principles that represent the foundation of continually
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He obtained the total quality control concept and adapted it for the Japanese. Also, he authored SPC text messages in Japanese and in English. Ishikawa is best known for the launch of the cause and effect diagram, which is sometimes called an Ishikawa diagram. He developed the quality circle concept in Japan, whereby work teams, including their supervisor, were trained in SPC principles. The teams then attained to identify and solve quality problems in their work …show more content…
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