Cross Cultural Communication In Cross Culture

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In Communicating, Negotiating, and Resolving Conflicts Across Cultures (Thomas and Inkson, 2009) we can learn some valuable lessons to become a great negotiator. As a negotiator in a cross-cultural environment you have to go beyond your own culture and this is what the authors of this article are making clear. In this paper I will discuss and reflect on several aspects of cross-cultural communication in this article. As I previously majored in (Latin and Greek) linguistics and literature and after that in business communication I will also apply a linguistic approach on communication.
The authors of this article are using several cases to demonstrate that communication failures that led to the breakdown of relationships all have cultural origins.
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A cultural intelligent person should have this in mind when communicating with people from other cultures. The same applies to touching. In some (high-touch) cultures it is very common to make physical contact, but in other (low-touch cultures) the other person can for instance feel uncomfortable. This became very clear to me when I met for the first time with international students in a bar. Latin-American and French girls give two kisses when saying hello, whereas Chinese girls felt rather awkward when doing…show more content…
In one of the cases in the article a Samoan job applicant sat down while trying to show respect to an American manager by positioning himself at a physically lower level. However, Americans show respect by waiting for others before to sit down so this did not work out. Some gestures that are positive in some cultures, can be considered as offensive in other cultures. Sometimes it is better to avoid explicit gestures until you know what they really mean in every context.
The two last examples of nonverbal communication that are discussed in the article are facial expression and eye contact. Facial expression can be misguiding because in collectivist cultures (such as Japan and China), the open expression of individual emotion is often suppressed since it may threaten group harmony. This is a reason why it can be difficult for Western business to negotiate with Japanese people who seem inscrutable. Eye contact is also an important form of nonverbal

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