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Holistic Approach To Crowd Management Essay

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A Holistic Approach to Crowd Management in Singapore’s Mass Rapid Transit System

Mithila Harish
Student Category – approximately 5,000 words
NUS Graduate School for Integrative Sciences and Engineering (NGS), NUS
Contact number: 90178530, Email address: mithila.harish@u.nus.edu
Published and used with permission by Temasek Defence Systems Institute and Department of Industrial and Systems Engineering, Faculty of Engineering, NUS

Abstract: As the population in Singapore continues to increase, it is extremely important that an increased focus is given to crowd control and management. In this regard, this paper gives an overview of traditional crowd modelling strategies and proposes some new techniques to potentially improve upon existing …show more content…

1. Following instinct: This could be the cause of pushing others, trampling etc. as instinct takes over in cases of panic
2. Following Experience: Individuals may rely upon past experiences e.g. fire safety drills, safe evacuation procedures done before etc. This is important to note as it suggests that absolute instinct doesn’t take over in these scenarios- people are still able to draw from their experiences. However these individuals may be pushed and shoved by those who have no experience in these matters- thus leading to a stampede like situation
3. Bounded Rationality: Not all information is known, and not all consequences are considered. This may result in irrational behavior.
The Inverted U Hypothesis and the Signal Detection Theory support the hypothesis that when an individual is under increasing stress, there is an increase in disruptive and decrease in productive thoughts which may hamper the individual especially during such emergency situations [10].

Figure 1 Inverted U Hypothesis [11]

In their model, under ‘Locomotion and Steering Behavior’, they describe the agent implementing the following behaviors: walking forward, running forward, stopping, side-shifting, turning, and moving

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