REPORT CRUCIAL CONVERSATIONS
The book “Crucial Conversations” written by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler is a book that teach us how to handle and be prepare when crucial conversations arrive. Usually, those take place in the most unexpected moment, and it can take us by surprise generating an uncomfortable atmosphere. They are crucial because the stakes are high it is important haw to react and recognize this crucial moments, so we have to be assertive, intelligent and try to control our space in the situation with positive results.
Even if the results are not positive, it is essential because it can impact the quality of our lives. According to the book they define crucial conversations as “the discussion between two people” and generally it happens in three occasions. First as I said before, the stakes are high, second when opinions vary and the emotions run a strong role.
We have to understand that all starts
…show more content…
Sharing our thoughts it’s decisive and all our speech has to be explain the root of the problem with facts based on the reality, otherwise we can retract into silence or violence.
This book has been extremely useful for me, because it has taught me how to maintain control in those crucial moments, probably it is easier for me know to spot those with the reactions like silence or violence which are attitudes that usually we know that happen but probably what I did not know is that it happens when the person doesn’t feel safe, that’s the key. Normally, when we don’t know the strategies it is harder for us to identify what we are doing wrong, therefore we can make numerous mistakes.
We have to bear in mind that always has to prevail the mutual respect and the mutual purpose to have a fruitful crucial conversation. Therefore, mastering this skill of effective communication can make a difference in all the aspects in our
“It is easier not to say anything. Shut your trap, button your lip, can it. All that crap you hear on TV about communication and expressing feelings is a lie. Nobody really wants to hear what you have to say.” (Pg 9).
This novel lets us know how to work with difficult people in the business world and help us future politicians, scientists, engineers, etc prepare for the many challenges coming our way. Heinrichs simply communicates how by having great communication skills can help you get a job in the real world. He divides the book into 6 sections (introduction, offense, defense, advanced offense, advanced agreement and appendices) to break down the different tools he uses throughout the book. One of them is ethos, pathos, and logos. Ethos, logos and pathos are one of the most used tool in this book and in everyday life.
This is encouraging for every reader because anybody can use his strategies to deal with problems in everyday
In my book, Medicine Walk, by Richard Wagamese, an evident theme is, talking about what's on your mind, or discussing problems you have with other people, does not make you weaker, it strengthens you, as it relieves you of all the burden, and/or strengthens your relationship with the other
Sticks and stones may break your bones, but words in books can kill. The influence of literature is overlooked when it comes to violence. Movies and video games are usually blamed for this type of aggressiveness, but rarely does one point their finger towards a compilation of words on paper. It is forgotten that books hold an incredible power over the mind. Whether it is the power of imagination, the key to new thoughts and ideas, or the development of new emotions, reading can change a person.
It is important when each individual has their own say in being able to communicate the truth with others. Many are held back from voicing the truth, but there are effective ways that one can voice what is going on in hidden ways. It is important that one knows the important ways of how to communicate the truth; and it is seen through relatively different motives Personal voice is essential In the book One Flew over the Cuckoo's Nest, Ken Kesey uses personal voice to communicate the truth.
“Anger” to discuss about as of my first strategy. Anger is normal to happen in human’s daily life. If I talk about myself, I have no control on my anger and which think is bad. It should be that way, it may cause problems for my own and it had so even though I perfectly understand the fact of having no control on my anger but sill I just do not happen to change that within me.
William F. Buckley Jr. validly asserts his argument of Americans passive decision to ignore their right to speak up against acts that are unjust and are hesitant to express what is on their mind. He confesses he is often unable to convey his complaints and disapproval, allowing the feeling of vexation to amount. Buckley defends his valid argument by presenting a narrative in the introduction of his speech, essentially stating that he and anyone else on the train ride could have easily asked the conductor to change the temperature, but rather remained submissive in a situation they had the power to control. His arguments are true, for small amounts of people speak their mind regardless of appearing obtrusive or pushy, perceived by society as unconventional because it is uncommon to strongly speak your mind.
Crucial Conversations Team 4: Jay Dave, Renee Kelley, Guillaume Lardeux, Matt Wieringa, Matt Wood Leadership Communication, EMBA 200C -- 20 August 2015 Acknowledgement: This learning module was inspired by the bestselling book Crucial Conversations (2012), written by Kerry Patterson, Joseph Grenny, Ron McMillian, and Al Switzler. The following learning modules have been created independently based on themes from the book. Introduction What is common in each of the following scenarios: giving the boss feedback about his/her behavior, discussing problems about physical intimacy with your spouse, and dealing with a rebellious teen?
With many situations becoming prevalent each day, strong, effective communication is crucial in each one to not only save lives, but to better the situation of the crisis, despite the
Author Tannen begins with details behind communication misconceptions, which leads with indirectness. The book was written to provide knowledge on communication to defeat the common barriers in everyday life. She states in the beginning there are two major ways communication tends to advance, smooth or choppy. You meet someone for the first time and conversation continues to flow with lack of effort, or you meet someone and the conversation takes great effort and goes nowhere. The book was written to determine the reasoning behind each.
The Dialogic Ethics Model Listening without demand: Whether we like or dislike the conversation or moment, we must engage the question(s) of a given moment. Attentiveness: What are the coordinating grounds upon which stand the self, the other, and the historical moment? Dialogic negotiation: What communicative ethics answers emerge from the discussion? Temporal dialogic ethical competence: What worked, and what changes need to be made?
Humans’ actions and thoughts are complex, many people spend their lives researching why people act in certain ways. In the TED Talk ‘Why we do what we do’, Tony Robbins, motivational speaker and life coach, helps people understand the reasons behind their actions in order to show how they can reach their full potential and use it to help and understand others. The rhetorical and speaking strategies used in his speech aided him in his effort to reach his audience. The ethos and pathos were very strong and bolstered his message, but his attempt at being logical did not improve the quality of his speech, and affected the extent his audience will take his message to heart.
Self-reflections on communication skills It is inescapable to have interpersonal conflict in any relationships and situations. (Solomon&Theiss, 2013) Yet, we should be able to handle conflicts with skills. Regarding the conflict I encountered, there are some communication skills I should have known and