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Cultural Competence Case Study

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Module 4: Case Study 1
Providing Culturally Appropriate Services in a Changing Community

BreAnna Glenn

HCA415: Community and Public Health

Professor Gary Hanney

November 6, 2017

Module 4: Case Study 1
Providing Culturally Appropriate Services in a Changing Community
1. Explain the meaning of cultural competence, its benefits and limits.
Cultural competence means that an agency or individuals have the knowledge, skills. and proper attitude to work effectively among a cross-cultural background. This allows the agency or to better serve the population and provide care equally. Its limits are only based off the knowledge and skills of the agency or organizations employees. Having bilingual employees will help but they also need …show more content…

Reducing them to part time may not be an option for them, as they may rely on that fulltime income to take care of their families. By reducing them to part time you may not be giving them an option of even staying. They may have to leave to find another fulltime position. Now you are down two employees as well as needing to train the replacements depending on the situation. On the other side you will be increasing your effectiveness as a cultural competent health center. If the mission is to provide the community with community based primary care, and this is going to better that mission then why wouldn’t the health center make the changes necessary to do so.

4. Explain why you would or would not take this approach (as noted in No. 3) to provide more Spanish-speaking health care workers, and provide at least one other option for this …show more content…

Examine how public health organizations and health care providers encourage their employees to gain “cultural competence” beyond being bilingual.
First they need to enhance their employee’s self-awareness of attitudes they might have towards different racial and ethnic groups. Second they can improve the care that they give by simply increasing their knowledge about different cultural beliefs and practices. How those groups typical seek health care and the attitudes they have toward health care. They also need to know the various disease of the different populations they serve. “Cultural competency includes the capacity to identify, understand, and respect the values and beliefs of others.” (Culturally Competent Healthcare Systems,

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