Managing Cultural Diversity

Introduction

Currently, the world is becoming more and more globalization. There are numbers of people to come from different countries to working and living together. They have different background, religion, values, behaviors and beliefs that create diversity culture environment. Culture diversity to nurtures a variety of skills; improve the human values and worldviews. “Culture diversity is a mainspring for sustainable development for individuals, communities and countries (1).” Moreover, it is a fundamental feature of human society, but also an import driving force of human civilization. As more and more companies’ focus on the globalization development, that impact of cultural diversity also increased remarkably; especially Hospitality

Because of these, the companies want to improve their managing skills to manage cultural diversity. From the Dr. Richard and Alpert Ph. (2014) developing the cultural competence results are to understanding, communication, and effectively interact with people across cultures. Why manage cultural diversity is important, even there has some problem in organization, they also wants to be care about it? There will be more people to come from the different culture countries; they will be work together in workplace. As workplace globalization markets, the workplace diversity is more like to provide the communication platform. The employees’ gain to tangible an intangible benefits from workplace benefits including the mutual respect, conflict resolution, business reputation, job promotion and increased exposure

How to effectively managing communication, which is requires the wisdom of managers, most important is the depth of understanding of cultural diversity. Communication is to transfer the information in order to receiver can understanding the information as well as to affected each other. Cross-cultural communication refers to the management of communication activities carried people from different cultural backgrounds, whether it is to ask people in different regions of the same country or between countries, there are cross-cultural communication issues (6). Because of this characteristic cross-cultural communication presents the general characteristics of the communication is not the same as the information is sent by members of a culture, and the recipient is a member of another culture is largely cultural influence and determine how people the information is accepted. Also the cultural diversity will have impacts on the human behavior. For example, I worked in Abu Dhabi in August, which time is their Ramadan. It is means they cannot eat in daytime because them regions, but I am not their country’s people as well as I cannot eat