The graph depicts the results when each factor is analyzed according to three specific departments. Organizational culture tends to be relatively more important for employees in customer services department as the mean values lies between the range of 1-to 2. Employees in this department are usually involved in daily routine, monotonous jobs and activities so comfortable work environment and supportive cultures aids in increasing their work productivity. Culture is relatively less important for marketing and sales in comparison to customer service but still a good working environment which is free of work politics tends to enhance creativity and innovation among employees which is a core function for the marketing and sales employees. Culture of an organization plays an important role for attracting and …show more content…
Between Groups 7.001 2 3.501 6.748 .002
Within Groups 60.699 117 .519
Total 67.700 119
Result of ANOVA is 0.002 which means that there is a significant difference among the mean responses of the employees at Huawei regarding this factor.
Following are the responses of employees in the different departments under study about the culture at Huawei and its different elements: Table 5.13: Responses of employees regarding culture at Huawei Mean
Marketing and sales 2.39
Customer services 2.17
IT 2.19
Above table shows the responses of the employees of the three departments under study. Huawei should take steps to satisfy all its employees in different department regarding its culture. 5.7.2 Open Communication:
Employees at Huawei in the three departments under study hold following opinion regarding the importance of open communication of an organization for them: Table 5.14: Opinion of employees about the importance of open communication
Department Mean
Marketing and Sales 1.56
Customer services 1.33
IT
Part 4: Explain how the culture impacts organizationally relevant
Organizational culture; let’s begin with the definition. “A teaching process in which organizational members teach each other about the organization’s preferred values, beliefs, expectations and behaviors.” In researching which of the eleven areas that are being employed by the immense wireless communications company Verizon. The goal; formal statement sets itself ahead of the others. Granted, the carrier excels in several areas of culture change; but, the one sector that seemed to stand out among the eleven points taught in the week 's reading was Formal Statements.
The cultural context of the workplace is that management have a high expectation; they want employees to act, have great synergy, and give great results. Even with different cultural norms, managers want their employees to have great synergy while working. One would say, they function as a group because they are paid to do so. Employees somehow put their personal differences
Communication is a tool with which we exercise our influence on others, bring out changes in our and others’ attitudes, motivate the people around us and establish and maintain relationships with them. Communication makes a major part of our active life and is a social activity. People communicate in both personal and professional capacities for a variety of different reasons. In a work setting people may communicate to build relationships; maintain relationships; gain and share information; gain reassurance and acknowledgement; to express needs and feelings and to share thoughts and ideas. Share knowledge and ideas with others is critical for modern advancement and to make room for new ideas, especially as our technology stacks become increasingly complex and specialized.
What shapes the way a unit or a place of employment behaves is their organizational culture. According to del Bueno (1986) Organizational culture is a “Combination of the symbols, language, assumptions and behaviors that overtly manifest and organizations norms and values” (Thomas, 2017). An organization’s culture can be positive and beneficial to a unit, but also negative and destructive. This is because it leads to a powerful level of guiding behavior that involves people monitoring each other.
The Importance of a Company’s Culture The culture of a company is one of the most important and sometimes overlooked factors in an organization. The culture can increase employee engagement and increase productivity which will allow a company to reach its goals, “From productivity and engagement in the organization’s day-to-day, to an employer brand that naturally fuels recruiting efforts, to creating a lasting brand that customers immediately recognize, there’s no escaping it – culture radiates outward into the marketplace” (Straz 2015). The culture can have a great impact on the employees. Employees thrive in a positive working environment and the ability to engage with their managers without fear of retaliation.
1.1 Describe factors that cause stress in work environment where you are doing your in-service? Multiple reporting lines: According to (Scouts, 2011) working in the communications department which actually has a link to all project regions within my working environment, each manager tends to be asking for their work to be prioritized. This leads to an overload of work, the stress builds up as one tries to do everything all at the same time and having an overload of work.
The importance of communication can never be over-emphasized as it is the ‘lifeblood’ of all organizations. It is of vital importance to the well being of a state, a business enterprise, a religion and other social or cultural identities including the family. The success of a business enterprise is directly proportional to the level of communication maintained by
Boost Juice is an Australian organisation that specialises in making juice, but has also recently opened ‘Salsa’ stores as well. They started in 2000 and since then have opened 250 stores in 12 different countries (Boost Juice, n.d.). This report analyses the organisational culture, management and leadership styles of Boost Juice as well as how they engage and motivate employees in the documentary Undercover Boss. An issue and strength will also be identified within this and recommendations will be made. Finally, the Undercover Boss method with be evaluated in order to support the recommendations made.
According to Schein (1985), organizational culture has a minimum of two levels: objective and subjective. Objective aspects include office location, physical setting, office decor, etc., while the subjective level includes shared values and beliefs. Singh (2005) argues that the culture is unique to each organization and is simply reflected in the way things are done. Corporate culture therefore consists of the beliefs and practices, such as values, communication patterns, policies, religion, leadership style, motivation factors, and rituals that are shared my most members and influence their behaviour (Baker, 1980; Singh, 2005; Deal and Kennedy, 1982). National culture and organizational culture are tightly interrelated, because values, beliefs and norms that are rooted in a country’s culture influence that of an organization originating or located in this country (Lindell and Arvonen, 1996).
When employees communicate, they provide information to the customers, suppliers and the other partners. By providing information they have to consider the mode and the channel of communication in order to avoid misunderstandings. By communication people also gain information, Complaints can be transferred to the company and can prevent or solve the problems if they receive the information in time. Feedback is also information which is important for the employees to get and give to stay motivated and strengthen their moral. Communication is good for the company because by it ideas can be generated.
In the workplace, several industry cultures may work in the same business or organization. Each of these groups may have different cultures based on the type of work that is done and experiences that they have. Each culture may have a different approach yet these cultures must work together for the good of the company or organization. Inside hospital situations, there is a huge amount of professions involved.
Based on the readings, sound, direct, and efficient communication is necessary for all organizations to promote their values advertise their products and give new and existing information to all areas of the organization and to the public (Ferrell et al., 2016) Thus, effective communication is fundamental for all organization's
A few societies support development and threats, while others admonish the individuals who challenge set up standards and practices. The report showed how Etihad Airways culture effect on the employees and their performance. Each company must consider and apply the best way to create the greatest culture to their
Culture is comprise of religion values ,economy ,languages ,class ,material items ,social institutions ,customs ,manners ,education, policies and attitudes (Czinkota & Ronkainen ,1993).Kirkman and Shapiro (2001) described that cultural diversity affect the management styles .He stated that managers with different cultural backgrounds showed different behavior, attitudes, beliefs and basic values. Moveoneinc (2013) stated that culture has prodigious impact over the management style. For example, in Japanese firms almost all employees are participating in the process of decision making. But in the society of America, only top management is involved in the decision making of important and vital matters. In the same way, reward systems are designed on individual performance in western countries and America whereas individual performance has less significance in Japanese firms.