Customer Service Rep At Home Depot
service rep can give the customer knowledge about a certain product this will keep the customer from buying the item on line. Now days customers are always looking for the better price if they look for a product in the store and don’t have anyone to help them, or to take the time to explain to them about the product it makes it that much easier for them to buy it on line.
The retailers have to keep their customers engaged when they are in their stores shopping. This is where offering the knowledge the customer service rep has comes in handy. Another thing that Home Depot needs to do is to make their good customer service a companywide value, it’s not just for those answering their phones, they have to make sure that all their employees from
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Comparison Of Office Depot, Meijer, And Small School Store
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Comcast Essay
1523 Words | 7 PagesRetrain all customer service employees and create a new handbook. Have a bigger presence in social media to address problems and concerns of the customers and train them to respond in an appropriate manner. These customer service reps should be young, be able to make pop culture references and/or jokes (There has been many articles on a company’s funny (but very helpful) response to a concerned consumer)-free advertising! Create an incentive: if an employee receives a good review, reward them. Also, update the customer service page to be more interactive.
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Apartment Assistant
1302 Words | 6 PagesMy first semester as an RA at Ithaca College has come and gone with its own unique set of challenges, lessons, and experiences. Over the past four and a half months I have adjusted to a new kind of college experience, formed many new relationships, and can honestly look back at it all and say I am truly gratified and appreciative of the opportunity given to me. All of these factors have driven my decision to try and further my role with Reslife and pursue a position as an Apartment Assistant. There is an abundance of obvious reasons as to why I, or anyone else for that matter, would be interested in working as an AA. It is clearly a nicer living environment compared to the average room in the Res Halls providing more freedom and privacy.
Kudler Fine Foods Customer Service System Analysis
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Why Circuit City Went Out Of Business
1071 Words | 5 PagesSome times the employees would just take your item and say they couldn’t find it. They should at least give the stuff back to the person who lost it not keep it. I would hire or try to hire people who are honest and can make people feel confident along with giving back their items and apologizing. Another thing I would change is probably how they bought many buildings. They bought so many buildings and still owed money while buying each building.
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Four Building Blocks Of Competitive Advantage
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