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Customer Supplier Relationship Essay

952 Words4 Pages

Customer Supplier Relationship
Assignment: 2
VOC
Name: Lovepreet Singh
Student ID: 8076028

EXECUTIVE SUMMARY

This assignment is about the VOC (Voice of Customer) that is what customer desires to get in place of his cash. It could be whatever depending on the needs of the individual and it additionally varies from person to person. So, it becomes very vital for the company to decide the voice of clients in an effort to understand what their customer is hoping to get from them and via doing this the company can make the most earnings that are closing aim of all corporation.
In this assignment, I am going to discuss coffee maker that is a kitchen appliance and daily use device. So, I am going to know about the voice of customer about the appliance and how it can be …show more content…

So, the best way to do a survey is that verbally asking a few questions to the people at any public location. This is a less complicated, quicker and genuine manner to recognize the clients.

BASIC INTERVIEW: This may be used to conduct an interview with the colleagues so that some questions may be requested and may be out of that some new facts or plans may be made that range from the preceding plans. This helps to get towards what the client is desiring due to the fact here the colleagues are questioning and asking the questions as they are the customers.
FROM THE COMPETITORS: This is also a great way to know about the customer voice from the competitors because they also try to know what their customers want so what takes place is that with the aid of doing this there is a lot of facts so the maximum benefit may be taken and used.

TECHNIQUES

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