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D2 Health And Social Care Essay

2076 Words9 Pages

As a Domiciliary Care Manager (DCM), I have a responsibility under the Employers’ Code to have policies and systems to protect people from damaging or dangerous situations, behaviour, and practice. I have to have a clear working knowledge of those policies and systems so that I can protect both clients/service users and staff as a company the management team are provided a working booklet of the policies, procedures, and systems from both the Employers Code, the company, and the regulations under (RISCA). Before I can create a safe and secure environment for clients, it is very important to provide a safe and secure environment for staff under the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA) this Act, replaces the …show more content…

As I feel that if the staff trust the DCM then this will allow them to take this confidence in to the field and protect themselves and the clients. I mentioned previously I feel that if you can provide a safe and secure setting for the staff this can translate over to the clients and their families. This is where the Social Service and Well-being Act (Wales) plays a particularly important part in implantation of a safe and secure environment for both the client and the carers because this relationship is the bedrock of care and support. The Social Services and Wellbeing (Wales) Act is one of the most important Acts /Laws passed, this has solely placed the client at its core, the fundamentals of the Act are now one of the bed rocks for the future of Health and Social Care in Wales, by being adaptable and flexible to the growing needs of future generations to come by always having the client at its core. This Act has given clients a voice and a choice in the care they need or want. The legislation has become a bedrock in the way forward for a healthy and fit for purpose Social Care system that will be able to meet the needs of the people it is meant to protect. The Report Human Rights of Older Persons and their Comprehensive Care states that “while there is no universally accepted definition of care, it usually …show more content…

These include verbal, non-verbal, written, and visual communication:various types of comminucation Verbal communication This is the most generic form of communication and involves communicating through speech. It is important to use clear and concise language when communicating verbally, and to make sure that you are speaking at a pace that the other person can understand. Non-verbal communication This includes communication that is not verbal, such as body language, facial expressions, and gestures. It is important to be aware of your own non-verbal communication, as well as the non-verbal communication of others, to effectively

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