Dell Manufacturing Case Study

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The visions and concepts of Henry Ford, Adam Smith, Frederick Winslow Taylor and Taiichi Ohno greatly changed the way companies produced in mass quantities. The Dell manufacturing company is a prime example of how a company can produce efficiently using the innovations and concepts developed by the above
Henry Ford was responsible for the first assembly line to be used in mass production in 1913. His concept was to produce the largest number of cars with the most simplistic design efficiently. This would lead to ownership of the car being accessible to not just the elite in society but to the average working person also.
The innovation of Henry Ford is evident in some ways in the Dell Manufacturing facility. Henry Ford’s assembly line
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The process begins at the Customer Order area, it then moves to the kitting area, the build and test area and final test, boxing and finally order accumulation area. In each of these areas, the work is broken down into smaller elements, and the team members preform their task at their work station. This is where the division of labour is evident
Frederick Winslow Taylor had the vision that efficiency in the industrial industry could be greatly enhanced by applying the ‘principles of scientific management’. (Taylor, 1911). Taylor believed that workers were not using their time performing the task efficiently. Time and motions studies were taken on operators while they performed their task, this led to the introduction of a standard way to perform the task efficiently.
Taylors concepts of scientific management are evident in the Dell Manufacturing facility. Dell have numerous plants worldwide placed in strategic areas to meet their customer demand. The plants all use the ‘same systems’ that are ‘measured in the same way’ this led the company to be in a position to ‘identify best practices’. (Anon., 2012). Also this in turn ensures consistent quality throughout all the Dell manufacturing plants. Taylors concept of having a standard procedure to maximise productivity and efficiency is evident
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