Deloitte Case Study
ABOUT THE COMPANY
Deloitte US India is Audit & Enterprise risk, Tax, Consulting and Financial advisory firm having operations in about thirteen cities in India. Deloitte US India is the Indian subsidiary of Deloitte US which is the most prominent one out of the hundreds of independent firms that uses Deloitte brand name.
Being a global brand, Deloitte has operations in about 150 countries. It uses geographic organizational structure with all units being independent firms having a separate legal entity. This allows these firms to operate autonomously as per the professional environments and cultures of individual countries. All these firms are connected by being member of Deloitte Touche Tohmatsu Limited (DTTL), an English private company limited
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At Deloitte two things are of immense importance and consideration; its clients and its people.
Deloitte US India follows divisional matrix with four verticals:
• Audit & Enterprise risk
• Tax
• Consulting
• Financial advisory
Through this project, we would be focusing on three aspects of organizational design:
• Organizational Structure at Deloitte US India and its effectiveness
• Organizational Values of Deloitte US India and the recruitment process
• Critical evaluation to understand the environmental forces impacting Deloitte and the degree of flexibility of its structure to adjust and influence them.
ORGANIZATIONAL STRUCTURE EFFECTIVENESS WITH RESPECT TO FOLLOWING AREAS
• Formalization
It’s a partnership-based firm. The decision making power again is not centralized but distributed amongst the partners and principles. The structure is on paper formal however from a people standpoint the culture is open. The general career path in Deloitte Consulting is as below:
Analyst> Consultant> Sr. Consultant> Manager> Sr. Manager> Principle, Partner & Director
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Hence the open door culture is prevalent amongst the practitioners.
• Centralization
As Deloitte follows partnership model there is very less capacity to centralize decision making. Only processes in Deloitte is made sure to be centralized to that there is consistency amongst the various Deloitte member firms. Second aspect on which they would want consistency is the culture, as they always want the culture to be the same across various regions in Deloitte.
• Professionalism
The amount of trust, integrity and training that Deloitte provide to its employees gives them a lot of professionalism and commitment in return. Deloitte is all about work hard and party harder and is seen in each and every team within the company. Professionalism is stressed upon and comes from the leadership who is very well trained to act as role models for the practitioners. ORGANIZATIONAL VALUES
Though Deloitte operates across geographies, its member firms follow different accounting practices and are governed by different laws, the core organizational values that underpin the culture at Deloitte remain consistent throughout the
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