Importance Of Active Listening Skills

1335 Words6 Pages
Problem solving is one of the important skills that person should have. If any person have this skill that will help them in the all life and specially in the work and in the business. Whenever an individual can apply problem solving skills, as experience accumulates over time, it becomes easier reduces failure rates and achieves success. When we talk, we like to listen to others maybe this is a general nature in us all because listening makes us feel confident and respectful and feel important. active listening is a way of listening and responding to another person that improves mutual understanding. Often when people talk to each other, they don 't listen attentively. They are often distracted half listening half thinking about something else. When people are engaged in a conflict, they are often busy formulating a response to what is being said. so rather than paying attention, they focus on how they can respond to win the argument. listening problems affect communication among people. Misunderstandings resulting from not listening can easily cause a conflict . Further once a conflict started communication problems often develop because people in conflict don 't listen for each other.…show more content…
First, it forces people to listen attentively to others. Second, it avoids misunderstandings, as people have to confirm that they do really understand what another person has said. Third, it tends to open people up, to get them to say more. When people are in conflict, they often contradict each other, denying the opponent=s description of a situation. This tends to make people defensive, and they will either lash out, or withdraw and say nothing more. However, if they feel that their opponent is really attuned to their concerns and wants to listen, they are likely to explain in detail what they feel and why. If both parties to a conflict do this, the chances of being able to develop a solution to their mutual problem becomes much
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