Designer Kitchen Products Case

Revised Individual Letter

Designer Kitchen Products

23 Charles St

Leicester LE1 1FZ

United Kingdom 25 April 2015 Designer Kitchen Products

23 Charles St

Leicester LE1 1FZ

United Kingdom Attn: The CEO of DKP Dear Mr. Johnson, Motivating the Sales Team When David Seymour was hired as the new Sales Manager of DKP in the beginning of last year, he was given the task to increase the sales revenue by 20% and to improve the team 's overall performance. This goal has not been met. Therefore, means have to be taken to reach the initial sales goal. The fundamental issue that keeps the sales team from reaching its goal is that the members do not work together properly. In order to create a stronger bond among the team

May I expect to hear from you within the week? Yours sincerely

Ann-Cathrin Neumann

Director of DKP

Summary “Last Throw of the Dice”

During the meeting between the film makers Charles Williams and Gunnar Larson and the Directors of the independent film distributor Concordia, held on 29 April 2015, Concordia agreed to finance the film “All for one”. Concordia will provide the 1 million euros needed to produce the film. This amount will be paid not later than one month before the start of the pre-production. In return for the investment, Concordia will receive 15% of the films revenues. The first payment will be made three years after the release of the film. After this period, future revenues shares earned through DVD sales, etc. will be paid every five years. Furthermore, Concordia will be mentioned as the main sponsor in the end credits of the film. The film makers will not be hold responsible for any potential losses of Concordia in case the film does not generate enough revenue to cover the initial investment with their share of revenue.

Summary “Recipes for Team

What crises happened?

The crisis described in Article A was caused by unsafe pushchairs produced my Maclaren that could seriously injure children. This resulted in an outrage among their customers and the general public. This article also shortly refers to the crisis Nokia had to deal with after producing defective phone batteries as well as the Toyota case where floor mats were the cause for unsafe cars.

Article B talks about an Air France Concorde crash on take-off from Paris. A second crisis mentioned in this article concerned Intel after finding out that some of their microprocessors were deficient.

2. How did the companies mentioned deal with their crises (if this is mentioned)?

Maclaren dealt with their crisis in two ways. In America repair kits were sent to customers who bought an unsafe pushchair. The English customers however only received a safety instructions to avoid any more incidents. This unequal treatment caused an even bigger outrage among the customers.

Nokia and Toyota have recalled their faulty products.

Air France dealt with their crisis quickly by withdrawing Concorde from service, informing the public about planned investigations to find out the cause of the accident and the customers had been reassured that flying with the airline was still