Difference Between ITL And COBIT

1673 Words7 Pages

M1022

Advanced Topics in Information System

ITIL vs COBIT

By :
Kevin Trisnio – 1601219510
Class :
LB11

Binus University
2015

ABSTRACT
PURPOSE OF THE RESEARCH is to do a research about IT Service Management (ITSM) which has several types of framework. Specifically, we will be only discussing about two frameworks of ITSM which are ITIL (IT Infrastructure Library) and COBIT (Control Objectives for Information and Related Technology). The discussion of these frameworks includes definition, implementation, and core books. Differences between them will be discussed as well.
RESEARCH METHODOLOGY used in this research is library and internet research. It is conducted by looking for references from textbooks, journals, articles, and Internet. …show more content…

ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers (the business) by aligning IT resources with business needs. At it’s core is the basic idea that value is provided in the form of business-aligned IT Services. ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business
1.2. Scope
This paper focuses on ITIL and COBIT frameworks which are the guidelines on IT Service Management. In ITIL framework, we will discuss about its evolution, five core books, benefits and tools. The five core books cover each stage of the complete service lifecycle from the initial definition and analysis of the business requirements in Service Strategy and Service Design, through migration into the live environment within Service Transition, to its live operation and improvement in Service Operation and Continual Service Improvement.
In COBIT framework, we will discuss about its evolution, four domains, and business objectives and analyse how it works. We will do the comparison between ITIL and COBIT in five areas, including function, specific area, issuer, implementation, and consultation …show more content…

(Boundless, 2015)

2.6 Definition of Information and Technology Governance
IT governance (ITG) is defined as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. IT demand governance (ITDG—what IT should work on) is the process by which organizations ensure the effective evaluation, selection, prioritization, and funding of competing IT investments; oversee their implementation; and extract (measurable) business benefits. (Gartner, 2015)
2.7 Definition of Knowledge Management
Knowledge Management (KM) is a process that helps organizations manipulate the important knowledge that is part of the memory of the company, usually in the form of unstructured format. (Sugandi, 2010)
2.8 Definition of Business
Business also known as an enterprise or a firm, is an organization involved in the trade of goods, services, or both to consumers. Businesses are prevalent in capitalist economies, where most of them are privately owned and provide goods and services to customers for profit. (Cram101, 2014)
2.9 Definition of

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