Differences Between Helen Knighter And Sam Schwede
Overview Helen Knighter and Sam Schwede are assistant store managers for a large retail department store. The chain was started by Mel Robinson in Kansas in 1903. Helen is a supervisor who always stands in one’s shoes. One day, her subordinate, Jane wanted to take 3 days off, but deadline of a project was in that three days. She changed the deadline for Jane. Let Jane could join her son’s graduation ceremony. At the end of her second year, she applied for a position as assistant store manager. Since then, Knighter has worked very hard to learn her job. Her employees seem to like her. Once she attended a managerial training program. Before the test, she chose the 9,9 style. However, it turned out that Knighter was using the 1,9 style.
Sam Schwede has been with the company for only four months. Because he has had little experience in retail management, his store manager sent him to the training program. Like Knighter, he though the 9,9 style as the one that would be idea for him. However, his leadership style test was 5,5 style.
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He feels that if employees know what to do, they will do it willingly. Sam is comfortable in his job and really has no aspirations of becoming a regional manager. Therefore, Sam does not focus on trying to reach a higher performance level.
The Managerial Grid
At conception, the managerial grid model was composed of five different leadership styles. These styles were a relation between a manager 's concern for people, concern for production and his motivation. The motivation dimension really provides the underlying motive of the leader behind a successful leadership
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