Diplomat profession
Competency framework
Professor Claire Gubbins
NGM-PCF
16th Oct, 2015
BY
Amal alanzi
Meznah alkhattaf
Shorog jodah
Bshaer Almimony
Diplomacy Diplomacy means that you assert your ideas in a way that will be heard, understood, and accepted it’s not easy, It also means empathizing with others to the best of your ability and working to maintain a positive relationship while effecting change.(business. Diplomacy).
Although diplomacy is mostly linked to politics it is not limited to that genre only. So there is economical diplomacy, political diplomacy, and commercial diplomacy. Therefor it is strongly related to business especially as we live in a globalized world where international trade comes in its
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It doesn’t come naturally yet—you have to make a conscious effort to behave in culturally appropriate ways—but you are much more aware of how your behavior is coming across to the local people”.
Level 3:Unconscious competence
“You no longer have to think about what you’re doing in order to do the right thing. Culturally appropriate behavior is now second nature to you; you can trust your instincts because they have been reconditioned by the new culture”.(The Four Levels of Cultural Awareness, pacific.edu, this paradigm is based on work by William Howell.)
Today in a very globalized world intercultural understanding is highly required to avoid and misunderstanding and controversy specially in a trans-national profession like diplomat. for example in negotiations each culture has its own style in negotiation so a diplomat must now these cultural differences, which is a part of the national identity of a nation , to act in the most suitable way
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Without it they cannot get under the skin of a country and really understand its people”. As said it is one of the career’s fundamentals plus mastering at least two or three foreign languages is a must for a person to pursue his career further in this field. Also it will give you the ability to access media and directly.
Emotional Intelligence:
Category: Interpersonal competence
“People with higher emotional intelligence can usually use tact and diplomacy more naturally in communication. Emotional intelligence is a measure of how well we understand our own emotions and the emotions of others “(The Art of Tact and Diplomacy 2015)
Level 1: Self Awareness:
Completely related with emotional self-awareness, specific self-evaluation, and high self-confidence.
If emotional intelligence is existed in the diplomatic person; will encourage the diplomatic to deal with the difficulties properly. It will also help to build up leadership and management skills.
Level 3: Relationship management:
Diplomatic need the ability to build up relations with other peoples' emotions. Diplomatic person as a leader when he manages others emotion is to encourage, motivate and involve others. Emotions can control
1. Summary of Issue My cultural background causes me to be curious about cultural competence, and as a future social worker, I think it is important that I am able to understand what it means. With the never-ending string of racially charged violence, protests against the governement, and all other actions carried out my disadvantaged groups, it has caused me to look at myself and the concept of white privlage that I have. I have always known I was not well-rehearsed in the understanding of other cultures, but it was not until things really started to blow up in the public eye that I realized how much different the experiences others have are from my own, and how little I actually picked up on those differences even though I thought I was
Q7. What are some of the most common misconceptions regarding Arab American families? Arab American families face many issues in the community that stem from negative stereotypes. These stereotypes can appear in the workplace, at school, or in other public places. The term Arab American encapsulates a variety of beliefs and actions, and does not always determine skin color or race (p. 104).
Cultural competence introduces the technique by which individuals and organizations respond politely and effectively to people of all the culture, languages, races, ethnic, classes, religions, background, and other diversity component in a way which observes, maintains, and values the worth of human being, families, and communities and safeguards and preserves the dignity of all. Cultural competence is a set of harmonious behaviors, characters, and polices which come together in a system organization to work effectively in cross-cultural situations. Competence is considered an ethical standard because it implies having the ability to function effectively in the context of culturally integrated pattern (NSAW, 2000b,
Learning how to replace the common feelings, emotions, and behaviors, and undertaking different approaches to a situation regarding conflict are two methods of coping I wish I would have known when I was experiencing culture shock, as this would have prevented many of the negative emotions I felt in this situation (Neuliep, 2014). Furthermore, taking a more open-minded approach to different customs and mannerisms would further help delay judgment and rejection to cultural elements I may find offensive or simply different than mine (Neuliep, 2014). This open-mindedness could better assist me in forming healthy relationships with people from foreign cultures, and increase my admiration of the
As you can tell from the videos, without knowing anything at the beginning, it is impossible to understand what other cultures are, but I also felt that it is also impractical to overcome all of these 6 stumbling blocks of intercultural communication. For example, if you don’t assume something, you become anxious and that navigates us to another issue that she mentioned, which was stress. The misinterpretations of nonverbal communication are something that is linked with assumption. All of these issues are big issues that prevent us from communicating fully. However I believe there is something more important to us, for example like how fully interested we are in cultures, how optimistic we are to this subject, how much we realize that there are ubiquitous cultural conflicts to cultures in the world.
For e.g. shaking hands when you meet someone may be correct for one culture but will not be appropriate for another. Talking loudly and maintaining constant eye contact would be unsuitable for some people while in case of certain individuals not making any eye contact would be considered rude. Hence it is very important to make sure that we understand this diversity and communicate with them effectively. Different professional backgrounds also affect our relationships and the way we communicate. For e.g. a person working with in a reputable organisation may not like to have conversations in slang or incorrect language.
This might be a sign of lacking awareness of problem. Emotional intelligence refers to a person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others. Being emotionally intelligent means being able to effectively manage ourself and our relationships. A leader need a high degree of emotional intelligence to regulate their emotions and motivate others.
A culture, by definition, is a set of shared beliefs within a society; learning how to interact with people from different cultures is important in order to communicate and work with each other. It helps us become understanding of one another and widens our perspective of what the world has to offer. To be able to cross cultural communicate with others, the first step is to be aware that every culture is complex and has its differences. While traveling to new countries and trying to understand each other, there is a large possibility of miscommunication, which can come in the form of misinterpreting messages or body language; therefore, it is crucial to keep an open mind whilst communicating. There are multitudes of factors in various cultures that play a role in decision making, so being aware of the expectations that are influenced by someone’s culture will help you understand their choices.
Emotional Intelligence The ability to recognize human emotions, to understand the intentions, motivations and desires of others and their own, and the ability to manage their emotions and the emotions of other people in order to solve practical problems. There are four factors of emotional intelligence: self-awareness, self-management, social awareness and relationship management. Emotional intelligence is also known as a part of the effective type of leadership. It is very important to understand how the brain operates and how emotional response system works in Apple Company.
From my first semester in college I could not decide what career I want to be in. After a long time thinking and researching I narrowed down my interest to political science, and my interests have directed me towards international relations and laws. I am fascinated by how the states of the world cooperate together to build a safe place for everyone. American government places a huge role in the world and many countries need American Foreign Service to help them with their problems. After hearing Melissa Martinez, I understood maybe it is good to think about working in Foreign Service.
The interaction can be described as more interpersonal than intercultural as a result of the degree of interactant is drawing on personality traits, personal values and experience. When people from different cultural background become close to each other, their interactions typically move along the continuum from more intercultural to more interpersonal, though intercultural elements may always play a role. There is no doubt that no matter for casual or business communication, be sensitive to intercultural communication is always a key to achieve
EMOTIONAL INTELLIGENCE Emotional intelligence can be defined as “the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationship” (Poole and Sewell, 2007). This attribute is strongly linked to managing relationships and can play a significant role in team working. Having empathy for others during my teenager years, and always being the one people chose to talk to made me think I scored high in that attribute. However, after experiencing the leadership & employability group project, it seemed I had mislead myself confusing having empathy with what emotional intelligence really is. Blumenfeld et al.
Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of
Abstract Communicating successfully with people from different cultures can be a real challenge. Cultural differences may lead to tensions, arguments, and even wars between peoples and nations. This paper deals with one of the most common problems in intercultural communication cultural shock, it introduces its concepts and basic traits, causes and symptoms, stages of adjustment and strategies of overcoming culture shock with the aim of improving intercultural communication competence for smoothing intercultural communication. Key words: Cultural shock; Intercultural communication; Stages of adjustment; Intercultural communication competence Wang, M. L. (2015).
Introduction: Languages and interactions are two principal concepts in present days. Being master in using and perceiving the modern methods of communications at works furnishes us with intellectual tools which we cannot afford to reject. With the expanding of organizations in the world and working internationally the needs of understanding other cultures and new ways of dealing with others become a key aspect of competitive advantages for any organization. Any organization regarding to meet its objectives and goals; assigns some written or not written norms, values, culture and behavioural patterns which should be understood and pursued by all the co-workers. This will create an employer image in labour market locally as well as in the international business market.